:root {
  --ink: #344054;
  --ink-strong: #101828;
  --muted: #667085;
  --muted-2: #667085;
  --line: #e1e7ec;
  --line-soft: #edf1f4;
  --surface: #ffffff;
  --canvas: #f5f7fa;
  --accent: #16b8a6;
  --accent-dark: #0b8f84;
  --accent-soft: #e6f8f5;
  --sage: #ff6b5e;
  --sage-soft: #fff0ee;
  --brand-coral: #ff6b5e;
  --green: #087f6d;
  --green-soft: #e4f7f2;
  --red: #c53c52;
  --red-soft: #fdebef;
  --amber: #916329;
  --amber-soft: #f1e8d5;
  --sidebar: #101828;
  --sidebar-text: #f7f3ec;
  --radius: 8px;
  --shadow-sm: none;
  --shadow-md: 0 8px 22px rgba(15, 49, 94, .055);
  --topbar-height: 66px;
  --font-xs: 15px;
  --font-sm: 16px;
  --font-base: 17px;
  --font-nav: 18px;
  --font-control: 18px;
  --font-subheading: 20px;
}

.number-format-panel, .update-center-panel, .user-edit-panel { max-width: 920px; }
.admin-side-stack { display: grid; gap: 14px; }
.template-variable-list { display: grid; gap: 0; }
.template-variable-list > div { display: grid; grid-template-columns: minmax(210px, auto) 1fr; gap: 12px; padding: 9px 16px; border-top: 1px solid var(--line-soft); align-items: center; }
.template-variable-list > div:first-child { border-top: 0; }
.template-variable-list code { color: var(--accent-dark); font-size: var(--font-sm); }
.template-variable-list span { color: var(--muted); font-size: var(--font-sm); }
.update-facts { display: grid; margin: 0 0 18px; border: 1px solid var(--line); border-radius: var(--radius); }
.update-facts > div { display: grid; grid-template-columns: 180px 1fr; gap: 18px; padding: 12px 15px; border-top: 1px solid var(--line-soft); }
.update-facts > div:first-child { border-top: 0; }
.update-facts dt { color: var(--muted); font-size: var(--font-sm); }
.update-facts dd { margin: 0; color: var(--ink-strong); }
.update-result { margin-top: 18px; padding: 15px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface-soft); }
.update-result p { margin: 5px 0 0; color: var(--muted); }
.update-install-form { margin-top: 16px; padding-top: 16px; border-top: 1px solid var(--line); }

* { box-sizing: border-box; }
html { color-scheme: light; }
body { margin: 0; color: var(--ink); background: var(--canvas); font: 18px/1.55 "Jost", "Avenir Next", "Segoe UI Variable", "Segoe UI", Arial, sans-serif; -webkit-text-size-adjust: 100%; }
a { color: inherit; text-decoration: none; }
button, input, select, textarea { font: inherit; }
button, select { cursor: pointer; }
button:disabled { cursor: not-allowed; opacity: .5; }
:focus-visible { outline: 2px solid color-mix(in srgb, var(--accent) 72%, white); outline-offset: 2px; }
h1, h2, h3, p { margin-top: 0; }
h1 { margin-bottom: 8px; color: var(--ink-strong); font-size: clamp(30px, 2.6vw, 38px); font-weight: 700; line-height: 1.15; letter-spacing: -.02em; }
h2 { margin-bottom: 5px; color: var(--ink-strong); font-size: 20px; font-weight: 700; line-height: 1.3; letter-spacing: -.012em; }
h3 { color: var(--ink-strong); font-size: var(--font-subheading); line-height: 1.35; }
.eyebrow { margin-bottom: 7px; color: var(--muted); font-size: var(--font-xs); font-weight: 700; letter-spacing: .03em; text-transform: none; }

.app-shell { min-height: 100vh; }
.sidebar { position: fixed; inset: 0 auto 0 0; z-index: 30; display: flex; width: 260px; flex-direction: column; padding: 0 14px 16px; border-right: 1px solid var(--line); color: var(--sidebar-text); background: var(--sidebar); box-shadow: none; }
.brand { display: flex; min-height: var(--topbar-height); align-items: center; gap: 11px; padding: 0 8px; border-bottom: 1px solid color-mix(in srgb, var(--sidebar-text) 12%, transparent); }
.brand-mark { display: block; width: auto; max-width: 76px; height: 40px; flex: 0 1 auto; border-radius: 0; object-fit: contain; }
.brand strong { display: block; color: var(--sidebar-text); font-size: var(--font-subheading); font-weight: 750; letter-spacing: -.01em; }
.brand small { display: block; max-width: 160px; overflow: hidden; color: color-mix(in srgb, var(--sidebar-text) 72%, transparent); font-size: var(--font-xs); letter-spacing: .035em; text-overflow: ellipsis; white-space: nowrap; }
.nav { display: grid; gap: 1px; padding-top: 12px; }
.nav-link { display: flex; min-height: 44px; align-items: center; gap: 11px; padding: 10px 11px; border-radius: 7px; color: color-mix(in srgb, var(--sidebar-text) 78%, transparent); font-size: var(--font-nav); font-weight: 650; }
.nav-link:hover { color: var(--sidebar-text); background: color-mix(in srgb, var(--accent) 6%, transparent); }
.nav-link.is-active { color: var(--accent); background: color-mix(in srgb, var(--accent) 10%, transparent); }
.nav-icon { display: block; width: 18px; height: 18px; flex: 0 0 auto; fill: none; stroke: currentColor; stroke-linecap: round; stroke-linejoin: round; stroke-width: 1.8; }
.nav-section { padding: 16px 10px 5px; color: color-mix(in srgb, var(--sidebar-text) 62%, transparent); font-size: var(--font-xs); font-weight: 700; letter-spacing: .04em; text-transform: none; }
.nav-submenu { display: grid; gap: 2px; margin: 1px 0 3px 29px; padding-left: 12px; border-left: 1px solid var(--line); }
.nav-submenu a { padding: 6px 8px; border-radius: 6px; color: color-mix(in srgb, var(--sidebar-text) 72%, transparent); font-size: var(--font-xs); font-weight: 650; }
.nav-submenu a:hover { color: var(--accent); background: var(--accent-soft); }
.sidebar-footer { display: block; margin-top: auto; padding: 16px 2px 0; border-top: 1px solid color-mix(in srgb, var(--sidebar-text) 12%, transparent); }
.user-menu { position: relative; }
.user-menu > summary { list-style: none; }
.user-menu > summary::-webkit-details-marker { display: none; }
.user-card { display: flex; min-width: 0; width: 100%; align-items: center; gap: 9px; padding: 5px; border-radius: 8px; cursor: pointer; }
.user-card:hover, .user-menu[open] > .user-card { background: color-mix(in srgb, var(--sidebar-text) 8%, transparent); }
.avatar { display: grid; width: 34px; height: 34px; place-items: center; flex: 0 0 auto; border-radius: 9px; color: #fff; background: var(--accent); font-size: var(--font-xs); font-weight: 800; }
.avatar-soft { color: var(--accent); background: var(--accent-soft); }
.avatar-warm { color: #8a5700; background: #ffedc6; }
.avatar-xl { width: 78px; height: 78px; font-size: 23px; }
.user-meta { min-width: 0; }
.user-meta strong, .user-meta small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.user-meta strong { color: var(--sidebar-text); font-size: var(--font-sm); }
.user-meta small { color: color-mix(in srgb, var(--sidebar-text) 68%, transparent); font-size: var(--font-xs); }
.user-menu-chevron { margin-left: auto; color: color-mix(in srgb, var(--sidebar-text) 68%, transparent); font-size: var(--font-sm); transition: transform .16s ease; }
.user-menu[open] .user-menu-chevron { transform: rotate(180deg); }
.user-menu-popover { position: absolute; right: 0; bottom: calc(100% + 9px); left: 0; z-index: 35; overflow: hidden; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); box-shadow: 0 18px 45px rgba(15,23,42,.2); }
.user-menu-heading { display: grid; gap: 2px; padding: 12px; border-bottom: 1px solid var(--line); }
.user-menu-heading strong { overflow: hidden; color: var(--ink-strong); font-size: var(--font-xs); text-overflow: ellipsis; white-space: nowrap; }
.user-menu-heading small { overflow: hidden; color: var(--muted); font-size: var(--font-xs); text-overflow: ellipsis; white-space: nowrap; }
.user-menu-action { display: flex; width: 100%; min-height: 38px; align-items: center; justify-content: space-between; padding: 9px 12px; border: 0; color: var(--ink); background: var(--surface); font: inherit; font-size: var(--font-xs); font-weight: 700; text-align: left; cursor: pointer; }
.user-menu-action:hover { color: var(--accent-dark); background: var(--accent-soft); }
.user-menu-action b { color: var(--muted-2); font-size: var(--font-xs); }
.user-menu-logout { border-top: 1px solid var(--line-soft); color: var(--red); }

.main-column { min-height: 100vh; margin-left: 260px; }
.topbar { position: sticky; top: 0; z-index: 20; display: flex; min-height: var(--topbar-height); align-items: center; gap: 18px; padding: 0 28px; border-bottom: 1px solid var(--line); background: color-mix(in srgb, var(--surface) 94%, transparent); backdrop-filter: blur(16px); }
.topbar-context { display: grid; min-width: 120px; line-height: 1.15; }
.topbar-context strong { color: var(--ink-strong); font-size: var(--font-nav); }
.topbar-product { color: var(--muted); font-size: var(--font-xs); font-weight: 750; letter-spacing: .08em; text-transform: uppercase; }
.global-search { position: relative; width: min(440px, 42vw); margin: 0 auto; }
.global-search svg { position: absolute; top: 50%; left: 12px; width: 16px; height: 16px; fill: none; stroke: var(--muted-2); stroke-linecap: round; stroke-width: 1.8; transform: translateY(-50%); }
.global-search input { min-height: 38px; padding: 7px 38px 7px 36px; border-color: transparent; background: #f2f6fb; font-size: var(--font-sm); }
.global-search input:focus { border-color: color-mix(in srgb, var(--accent) 35%, var(--line)); background: var(--surface); }
.global-search kbd { position: absolute; top: 50%; right: 10px; display: grid; width: 20px; height: 20px; place-items: center; border: 1px solid var(--line); border-radius: 5px; color: var(--muted-2); background: var(--surface); font-family: inherit; font-size: var(--font-xs); line-height: 1; transform: translateY(-50%); }
.topbar-actions { display: flex; min-width: max-content; align-items: center; gap: 13px; }
.topbar-action { display: inline-flex; min-height: 36px; align-items: center; gap: 6px; padding: 7px 12px; border-radius: 6px; color: #fff; background: var(--accent); box-shadow: none; font-size: var(--font-sm); font-weight: 750; }
.topbar-action:hover { background: var(--accent-dark); }
.topbar-action span { font-size: var(--font-control); font-weight: 500; line-height: 1; }
.menu-button { display: none; }
.main-content { width: min(1440px, 100%); margin: 0 auto; padding: 32px 36px 72px; }
.portal-preview-banner { display: flex; min-height: 52px; align-items: center; justify-content: space-between; gap: 18px; margin-bottom: 18px; padding: 10px 13px 10px 16px; border: 1px solid color-mix(in srgb, var(--accent) 35%, var(--line)); border-radius: 8px; color: var(--ink); background: color-mix(in srgb, var(--accent-soft) 75%, var(--surface)); }
.portal-preview-banner > span { display: grid; gap: 2px; }
.portal-preview-banner strong { color: var(--ink-strong); font-size: var(--font-sm); }
.portal-preview-banner small { color: var(--muted); font-size: var(--font-xs); }
.portal-preview-banner button { min-height: 32px; padding: 6px 10px; border: 1px solid color-mix(in srgb, var(--accent) 35%, var(--line)); border-radius: 6px; color: var(--accent-dark); background: var(--surface); font-size: var(--font-xs); font-weight: 800; }
.portal-preview-banner button:hover { background: var(--accent); color: #fff; }
.page-heading { display: flex; align-items: end; justify-content: space-between; gap: 24px; margin-bottom: 22px; padding-bottom: 18px; border-bottom: 1px solid var(--line); }
.page-heading p:last-child { margin-bottom: 0; color: var(--muted); }
.compact-heading { align-items: center; }
.ticket-tabs { display: flex; gap: 4px; margin: -8px 0 16px; padding-bottom: 1px; border-bottom: 1px solid var(--line); }
.ticket-tabs a { padding: 9px 12px; border-bottom: 2px solid transparent; color: var(--muted); font-size: var(--font-xs); font-weight: 700; }
.ticket-tabs a:hover { color: var(--ink-strong); }
.ticket-tabs a.is-active { border-bottom-color: var(--accent); color: var(--accent); }

.workbench-heading { display: flex; align-items: end; justify-content: space-between; gap: 20px; margin-bottom: 17px; }
.workbench-heading h1 { margin-bottom: 5px; }
.workbench-heading > div > p:last-child { margin: 0; color: var(--muted); font-size: var(--font-xs); }
.workbench-actions { display: flex; align-items: center; gap: 8px; }
.dashboard-heading { align-items: center; }
.heading-actions { display: flex; align-items: center; gap: 8px; }
.ticket-workbench { display: grid; grid-template-columns: 205px minmax(0, 1fr); gap: 12px; align-items: start; }
.queue-rail { position: sticky; top: calc(var(--topbar-height) + 18px); box-shadow: none; }
.queue-rail-header { display: grid; padding: 14px 15px 11px; border-bottom: 1px solid var(--line); }
.queue-rail-header span { color: var(--ink-strong); font-size: var(--font-xs); font-weight: 750; }
.queue-rail-header small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.queue-view-list { display: grid; gap: 2px; padding: 7px; }
.queue-view-list a { display: block; padding: 9px 10px; border-radius: 5px; color: var(--muted); }
.queue-view-list a:hover { color: var(--ink-strong); background: #f5f8fd; }
.queue-view-list a.is-active { color: var(--accent); background: var(--accent-soft); }
.queue-view-list a.is-critical.is-active { color: var(--red); background: var(--red-soft); }
.queue-view-list strong, .queue-view-list small { display: block; }
.queue-view-list strong { color: currentColor; font-size: var(--font-sm); }
.queue-view-list small { margin-top: 1px; color: var(--muted-2); font-size: var(--font-xs); }
.queue-view-icon { display: grid; width: 27px; height: 27px; place-items: center; border: 1px solid var(--line); border-radius: 7px; background: var(--surface); font-size: var(--font-sm); font-weight: 800; }
.queue-view-list a.is-active .queue-view-icon { border-color: color-mix(in srgb, currentColor 25%, var(--line)); }
.queue-rail-title { display: flex; align-items: center; justify-content: space-between; padding: 12px 15px 5px; border-top: 1px solid var(--line); color: var(--muted); font-size: var(--font-xs); font-weight: 700; letter-spacing: 0; text-transform: none; }
.queue-rail-title b { display: grid; min-width: 20px; height: 20px; place-items: center; border-radius: 999px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); }
.queue-folder-list { display: grid; gap: 2px; padding: 4px 9px 12px; }
.queue-folder-list a { display: flex; min-height: 33px; align-items: center; gap: 8px; padding: 7px 9px; border-radius: 5px; color: var(--muted); font-size: var(--font-xs); }
.queue-folder-list a:hover { color: var(--ink-strong); background: #f5f8fd; }
.queue-folder-list a.is-active { color: var(--accent); background: var(--accent-soft); }
.queue-folder-list a > span { width: 8px; height: 6px; border: 1px solid currentColor; border-radius: 2px; opacity: .65; }
.queue-folder-list strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ticket-list-panel { min-width: 0; box-shadow: none; }
.ticket-list-heading { display: flex; min-height: 62px; align-items: center; justify-content: space-between; gap: 16px; padding: 12px 16px; border-bottom: 1px solid var(--line); }
.ticket-list-heading .eyebrow { margin-bottom: 2px; font-size: var(--font-xs); }
.ticket-list-heading h2 { margin: 0; font-size: var(--font-subheading); }
.result-badge { display: inline-flex; align-items: baseline; gap: 4px; padding: 6px 9px; border: 1px solid var(--line); border-radius: 7px; color: var(--muted); background: #f8fafc; font-size: var(--font-xs); }
.result-badge strong { color: var(--ink-strong); font-size: var(--font-xs); }
.ticket-filter-bar { background: #fbfdff; }
.ticket-filter-bar label:not(.search-field) { min-width: 128px; }
.filter-reset { align-self: center; color: var(--accent); font-size: var(--font-xs); font-weight: 700; }
.ticket-list-caption { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 8px 14px; border-bottom: 1px solid var(--line-soft); color: var(--muted); background: var(--surface); font-size: var(--font-xs); }
.ticket-list-caption span { display: inline-flex; align-items: center; gap: 6px; font-weight: 750; text-transform: uppercase; letter-spacing: .08em; }
.ticket-list-caption small { color: var(--muted-2); font-size: var(--font-xs); }

.button { display: inline-flex; min-height: 44px; align-items: center; justify-content: center; gap: 8px; padding: 9px 17px; border: 1px solid transparent; border-radius: 8px; font-size: var(--font-base); font-weight: 700; line-height: 1.35; transition: background .15s ease, border-color .15s ease, box-shadow .15s ease; }
.button:hover { transform: none; }
.button-primary { color: #fff; background: var(--accent); box-shadow: none; }
.button-primary:hover { background: var(--accent-dark); box-shadow: none; }
.button-secondary { border-color: var(--line); color: var(--ink); background: var(--surface); }
.button-secondary:hover { border-color: color-mix(in srgb, var(--accent) 35%, var(--line)); background: var(--accent-soft); }
.button-small { min-height: 38px; padding: 7px 11px; font-size: var(--font-sm); }
.button-danger-soft { border-color: #ffd0d8; color: var(--red); background: var(--red-soft); }
.button-full { width: 100%; }

.stat-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; margin-bottom: 15px; }
.stat-card { position: relative; display: flex; min-height: 88px; align-items: center; justify-content: space-between; gap: 14px; padding: 15px 17px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: none; }
.stat-card:hover { border-color: color-mix(in srgb, var(--accent) 28%, var(--line)); background: var(--surface); }
.stat-card small { color: var(--muted); font-size: var(--font-sm); font-weight: 700; }
.stat-card strong { margin: 0; color: var(--ink-strong); font-size: 28px; font-weight: 750; line-height: 1; letter-spacing: -.025em; }
.stat-card > span:last-child { color: var(--muted-2); font-size: var(--font-sm); }
.stat-card-dark { color: #fff; border-color: transparent; background: linear-gradient(135deg, var(--accent), var(--accent-dark)); }
.stat-card-dark small, .stat-card-dark strong, .stat-card-dark > span:last-child { color: #fff; }
.stat-card-dark > span:last-child { opacity: .72; }
.stat-card-top { display: flex; align-items: center; gap: 8px; }
.stat-icon { display: grid; width: 28px; height: 28px; place-items: center; border-radius: 7px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 850; line-height: 1; }
.stat-card-dark .stat-icon { color: #fff; background: rgba(255,255,255,.15); }
.stat-icon-blue { color: #0b69c7; background: #e8f3ff; }
.stat-icon-violet { color: var(--brand-coral); background: #fff0ee; }
.stat-icon-red { color: var(--red); background: var(--red-soft); }

.dashboard-grid, .admin-grid { display: grid; grid-template-columns: minmax(0, 2.2fr) minmax(280px, .8fr); gap: 16px; align-items: start; }
.panel { overflow: hidden; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: none; }
.panel-header { display: flex; min-height: 66px; align-items: center; justify-content: space-between; gap: 18px; padding: 16px 18px; border-bottom: 1px solid var(--line); }
.panel-header h2 { margin: 0; }
.panel-kicker { margin: 0 0 2px !important; color: var(--muted) !important; font-size: var(--font-xs) !important; font-weight: 700; letter-spacing: .02em; text-transform: none; }
.panel-header p { margin: 2px 0 0; color: var(--muted); font-size: var(--font-sm); }
.panel-header > a { color: var(--accent); font-size: var(--font-xs); font-weight: 700; }

.table-wrap, .table-scroll { max-width: 100%; overflow-x: auto; overscroll-behavior-inline: contain; -webkit-overflow-scrolling: touch; }
.ticket-table { width: 100%; border-collapse: collapse; text-align: left; }
.ticket-table th { padding: 10px 13px; color: var(--muted); background: #f7f9fb; font-size: var(--font-xs); font-weight: 700; letter-spacing: 0; text-transform: none; white-space: nowrap; }
.ticket-table td { padding: 12px 13px; border-top: 1px solid var(--line-soft); color: var(--ink); font-size: var(--font-sm); white-space: nowrap; }
.ticket-table tbody tr { transition: background .12s ease; }
.ticket-table tbody tr:hover { background: #f3f7fd; }
.ticket-link { display: grid; min-width: 230px; white-space: normal; }
.ticket-link strong { color: var(--accent); font-size: var(--font-xs); letter-spacing: .025em; }
.ticket-link span { color: var(--ink-strong); font-size: var(--font-sm); font-weight: 700; }
.ticket-link small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.queue-name, .ticket-type { display: block; }
.queue-name { color: #334155; font-weight: 650; }
.ticket-type { color: var(--muted-2); font-size: var(--font-xs); }
.badge, .priority, .role-pill { display: inline-flex; align-items: center; gap: 6px; padding: 4px 7px; border-radius: 4px; font-size: var(--font-xs); font-weight: 700; }
.sla-chip { display: inline-flex; align-items: center; gap: 6px; padding: 4px 7px; border-radius: 4px; color: #315d7a; background: #eef6fb; font-size: var(--font-xs); font-weight: 700; }
.sla-escalated { color: var(--red); background: var(--red-soft); }
.sla-warning { color: var(--amber); background: var(--amber-soft); }
.sla-paused { color: #687386; background: #eef1f4; }
.sla-done { color: var(--green); background: var(--green-soft); }
.badge-status-open { color: #125fb9; background: var(--accent-soft); }
.badge-status-in_progress { color: #185d96; background: #e9f4fb; }
.badge-status-waiting { color: var(--amber); background: var(--amber-soft); }
.badge-status-resolved, .badge-status-closed { color: var(--green); background: var(--green-soft); }
.priority { color: #64748b; background: #f1f4f7; }
.priority-urgent { color: var(--red); background: var(--red-soft); }
.priority-high { color: var(--amber); background: var(--amber-soft); }
.priority-low { color: #47708e; background: #eef6fb; }
.assignee-cell { display: inline-flex; align-items: center; gap: 6px; color: var(--ink); font-size: var(--font-xs); }
.assignee-cell i { display: grid; width: 22px; height: 22px; place-items: center; border-radius: 6px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-style: normal; font-weight: 800; }
.assignee-cell.is-unassigned { color: var(--muted-2); }

.queue-list { display: grid; }
.queue-row { display: flex; align-items: center; justify-content: space-between; gap: 15px; padding: 15px 18px; border-top: 1px solid var(--line-soft); }
.queue-row:first-child { border-top: 0; }
.queue-row:hover { background: #f8fbff; }
.queue-row strong, .queue-row small { display: block; }
.queue-row strong { color: var(--ink-strong); font-size: var(--font-xs); }
.queue-row small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.queue-row b { display: grid; min-width: 30px; height: 28px; place-items: center; border-radius: 4px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); }
.workload-list { display: grid; gap: 16px; padding: 18px; }
.workload-item { display: flex; align-items: center; gap: 11px; }
.workload-item > div:last-child { min-width: 0; flex: 1; }
.workload-item span { display: flex; justify-content: space-between; gap: 8px; }
.workload-item small { color: var(--muted); }
progress { width: 100%; height: 5px; overflow: hidden; border: 0; background: #e9edf2; }
progress::-webkit-progress-bar { background: #e9edf2; }
progress::-webkit-progress-value { background: var(--accent); }
.empty-small { margin: 0; padding: 20px; color: var(--muted); text-align: center; }
.requester-summary { display: grid; gap: 20px; padding: 26px; text-align: center; }
.summary-ring { display: grid; width: 114px; height: 114px; margin: auto; place-content: center; border: 8px solid var(--green-soft); border-top-color: var(--green); border-radius: 50%; }
.summary-ring strong, .summary-ring span { display: block; }
.summary-ring strong { font-size: 28px; }
.summary-ring span { color: var(--muted); font-size: var(--font-sm); }

.filter-bar { display: flex; flex-wrap: wrap; align-items: end; gap: 10px; padding: 15px 17px; border-bottom: 1px solid var(--line); }
.filter-bar label { min-width: 148px; }
.filter-bar label > span { display: block; margin-bottom: 4px; color: var(--muted); font-size: var(--font-xs); font-weight: 800; text-transform: uppercase; }
.search-field { position: relative; min-width: 250px !important; flex: 1; }
.search-field > span { position: absolute; top: 9px; left: 11px; color: var(--muted-2); font-size: var(--font-subheading) !important; }
.search-field input { padding-left: 35px; }
.text-link { padding-bottom: 10px; color: var(--accent); font-size: var(--font-sm); font-weight: 700; }
.result-count { padding: 10px 17px; color: var(--muted); font-size: var(--font-sm); }

input, select, textarea { width: 100%; border: 1px solid var(--line); border-radius: 8px; color: var(--ink); background: var(--surface); font-size: var(--font-control); line-height: 1.4; outline: 0; }
input, select { min-height: 44px; padding: 9px 11px; }
textarea { padding: 12px; resize: vertical; }
input:focus, select:focus, textarea:focus { border-color: var(--accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 14%, transparent); }
input:disabled { color: var(--muted-2); background: #f2f4f7; }
label { display: grid; gap: 6px; color: #4a4d45; font-size: var(--font-base); font-weight: 700; }
label small { color: var(--muted); font-weight: 450; }
.stack-form { display: grid; gap: 14px; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.field-full { grid-column: 1 / -1; }
.form-error { padding: 10px 12px; border: 1px solid #ffc8d1; border-radius: 5px; color: #a71c34; background: var(--red-soft); font-size: var(--font-xs); }
.editor-grid { display: grid; grid-template-columns: minmax(0, 1.9fr) minmax(290px, .7fr); gap: 16px; align-items: start; }
.ticket-create-aside { position: sticky; top: calc(var(--topbar-height) + 16px); }
.form-panel { padding: 0 18px 18px; }
.form-panel .panel-header { margin: 0 -18px 18px; }
.form-panel > label + label, .side-form > label + label { margin-top: 13px; }
.info-box { display: flex; align-items: center; gap: 11px; padding: 13px; border: 1px solid #d9e8ff; border-radius: 6px; background: #f5f9ff; }
.info-box strong, .info-box small { display: block; }
.info-box small { color: var(--muted); }
.form-actions-sticky { display: grid; gap: 9px; margin-top: 25px; padding-top: 18px; border-top: 1px solid var(--line); }
.form-actions-sticky p { margin: 0; color: var(--muted); font-size: var(--font-xs); text-align: center; }

.ticket-heading { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-bottom: 18px; padding-bottom: 18px; border-bottom: 1px solid var(--line); }
.ticket-heading h1 { margin-bottom: 8px; font-size: clamp(22px, 2.3vw, 30px); }
.ticket-kicker { display: flex; gap: 8px; margin-bottom: 6px; color: var(--muted); font-size: var(--font-sm); }
.ticket-kicker a { color: var(--accent); }
.ticket-kicker strong { padding: 2px 6px; border-radius: 5px; color: var(--ink); background: #eef3f9; font-size: var(--font-xs); letter-spacing: .04em; }
.ticket-heading-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; color: var(--muted); font-size: var(--font-sm); }
.ticket-heading-actions { display: flex; align-items: center; gap: 8px; }
.ticket-detail-grid { display: grid; grid-template-columns: minmax(0, 1.8fr) minmax(330px, .72fr); gap: 14px; align-items: start; }
.conversation-column { display: grid; gap: 12px; }
.message-card, .reply-box { padding: 18px; border: 1px solid var(--line); border-radius: var(--radius); background: #fff; box-shadow: var(--shadow-sm); }
.message-card header { display: flex; align-items: center; gap: 10px; }
.message-card header div { min-width: 0; }
.message-card header strong, .message-card header small { display: block; }
.message-card header small { color: var(--muted); }
.message-body { padding: 16px 0 3px 44px; color: #344054; font-size: var(--font-xs); line-height: 1.65; white-space: pre-wrap; }
.message-original { border-left: 3px solid var(--accent); }
.message-internal { border-color: #efd28c; background: #fffcf5; }
.internal-label { margin-left: auto; padding: 3px 7px; border-radius: 4px; color: #835300; background: #ffedc6; font-size: var(--font-xs); font-weight: 800; }
.time-label { margin-left: auto; padding: 3px 7px; border-radius: 4px; color: #315d7a; background: #eef6fb; font-size: var(--font-xs); font-weight: 700; }
.time-label + .internal-label { margin-left: 0; }
.worklog-panel { overflow: hidden; }
.worklog-total { min-width: 90px; text-align: right; }
.worklog-total strong, .worklog-total small { display: block; }
.worklog-total strong { color: var(--accent); font-size: var(--font-sm); }
.worklog-total small { color: var(--muted); font-size: var(--font-xs); }
.worklog-form { padding: 16px 18px 18px; }
.worklog-description textarea { min-height: 92px; }
.worklog-controls { display: grid; grid-template-columns: minmax(150px, .8fr) minmax(170px, 1fr) auto; align-items: end; gap: 10px; margin-top: 12px; }
.worklog-list { border-top: 1px solid var(--line); }
.worklog-entry { display: grid; grid-template-columns: minmax(120px, .45fr) minmax(200px, 1.5fr) auto; align-items: start; gap: 14px; padding: 13px 18px; border-top: 1px solid var(--line-soft); }
.worklog-entry:first-child { border-top: 0; }
.worklog-entry strong, .worklog-entry small { display: block; }
.worklog-entry strong { font-size: var(--font-sm); }
.worklog-entry small { color: var(--muted); font-size: var(--font-xs); }
.worklog-entry p { margin: 0; color: #344054; white-space: pre-wrap; }
.tick-delta { min-width: 84px; padding: 4px 7px; border-radius: 4px; text-align: center; font-size: var(--font-xs); font-weight: 800; }
.tick-add { color: var(--green); background: var(--green-soft); }
.tick-subtract { color: var(--red); background: var(--red-soft); }
.worklog-empty { margin: 0; padding: 15px 18px; border-top: 1px solid var(--line); color: var(--muted); font-size: var(--font-sm); }
.reply-box { position: sticky; bottom: 14px; z-index: 8; order: 1; padding: 0; overflow: hidden; box-shadow: 0 16px 38px rgba(15, 49, 94, .13); }
.reply-title { padding: 13px 16px; border-bottom: 1px solid var(--line); background: var(--surface); }
.reply-title strong, .reply-title small { display: block; }
.reply-title small { color: var(--muted); }
.reply-tools { padding: 11px 14px; border-bottom: 1px solid var(--line-soft); background: #f8fafc; }
.reply-tools label { max-width: 310px; }
.reply-box textarea { min-height: 112px; padding: 14px 16px; border: 0; border-radius: 0; box-shadow: none; }
.reply-actions { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 11px 14px; border-top: 1px solid var(--line); background: #f8fafc; }
.reply-options { display: flex; flex-wrap: wrap; align-items: center; gap: 18px; }
.check-label { display: flex; align-items: center; gap: 7px; }
.check-label input { width: 15px; min-height: auto; }
.time-input { display: flex; align-items: center; gap: 6px; }
.time-input input { width: 72px; min-height: 32px; padding: 5px 7px; }
.time-input small { font-size: var(--font-xs); }
.worklog-panel { order: 2; }
.ticket-sidebar { position: sticky; top: calc(var(--topbar-height) + 14px); display: grid; gap: 11px; max-height: calc(100vh - var(--topbar-height) - 28px); overflow-y: auto; scrollbar-width: thin; }
.ticket-sidebar .side-form { order: 1; }
.sla-panel { order: 2; padding-bottom: 6px; }
.ticket-assets-panel { order: 3; }
.ticket-sidebar .detail-list { order: 4; }
.ticket-sidebar .activity-panel { order: 5; }
.sla-row { display: flex; align-items: center; gap: 10px; margin: 0 16px; padding: 13px 0; border-bottom: 1px solid var(--line-soft); }
.sla-row > i { width: 4px; height: 34px; border-radius: 2px; background: var(--green); }
.sla-row span, .sla-row strong, .sla-row small { display: block; }
.sla-row small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.sla-row-warning > i { background: var(--amber); }
.sla-row-escalated > i { background: var(--red); }
.sla-row-paused > i { background: #94a3b8; }
.sla-row-done > i { background: var(--green); }
.sla-note { margin: 10px 16px 8px; padding: 9px 10px; border-radius: 5px; color: #5f6b7c; background: #f1f4f7; font-size: var(--font-xs); }
.side-form { padding: 0 15px 15px; }
.side-form .panel-header { margin: 0 -15px 14px; }
.side-form label { gap: 4px; }
.side-form input, .side-form select { min-height: 35px; font-size: var(--font-xs); }
.side-form .button { margin-top: 16px; }
.detail-list dl { margin: 0; padding: 3px 17px 12px; }
.detail-list dl > div { display: flex; justify-content: space-between; gap: 18px; padding: 11px 0; border-bottom: 1px solid var(--line-soft); }
.detail-list dl > div:last-child { border-bottom: 0; }
.detail-list dt { color: var(--muted); font-size: var(--font-sm); }
.detail-list dd { margin: 0; text-align: right; }
.detail-list dd strong, .detail-list dd small { display: block; }
.detail-list dd small { color: var(--muted); }
.activity-panel ol { display: grid; margin: 0; padding: 8px 17px 15px; list-style: none; }
.activity-panel li { position: relative; display: flex; gap: 9px; padding: 9px 0; }
.activity-panel li i { width: 8px; height: 8px; margin-top: 5px; border: 2px solid var(--accent); border-radius: 50%; }
.activity-panel li strong, .activity-panel li span { display: block; }
.activity-panel li strong { font-size: var(--font-sm); }
.activity-panel li span { color: var(--muted); font-size: var(--font-xs); }

.empty-state { padding: 46px 20px; text-align: center; }
.empty-state > span { display: block; width: 42px; height: auto; margin: auto auto 8px; border: 0; color: var(--muted-2); background: transparent; font-size: 24px; line-height: 1; }
.empty-state h3 { margin-bottom: 3px; }
.empty-state p { color: var(--muted); }
.user-list { display: grid; }
.user-row { display: grid; grid-template-columns: auto minmax(160px, 1.3fr) minmax(120px, .7fr) .5fr .8fr auto auto; align-items: center; gap: 13px; padding: 13px 17px; border-top: 1px solid var(--line-soft); }
.user-row:first-child { border-top: 0; }
.user-row.is-muted { opacity: .55; background: #f8f9fa; }
.user-identity strong, .user-identity span, .user-stat strong, .user-stat span { display: block; }
.user-identity span, .user-stat span { color: var(--muted); font-size: var(--font-xs); }
.role-admin { color: #6b3c85; background: #f5ebfa; }
.role-agent { color: #155aae; background: var(--accent-soft); }
.role-requester { color: #566274; background: #f0f2f5; }
.account-grid { display: grid; grid-template-columns: 290px minmax(0, 720px); gap: 16px; align-items: start; }
.profile-card { padding: 25px; text-align: center; }
.profile-card .avatar { margin: 0 auto 13px; }
.profile-card h2 { margin-bottom: 2px; }
.profile-card > p { color: var(--muted); }
.profile-card dl { margin: 22px 0 0; text-align: left; }
.profile-card dl div { display: flex; justify-content: space-between; padding: 11px 0; border-top: 1px solid var(--line); }
.profile-card dt { color: var(--muted); }
.profile-card dd { margin: 0; font-weight: 700; }
.account-forms { display: grid; gap: 16px; }

.flash { display: flex; align-items: center; gap: 9px; margin-bottom: 17px; padding: 10px 13px; border: 1px solid; border-radius: 6px; }
.flash span { display: grid; width: 21px; height: 21px; place-items: center; border-radius: 50%; font-weight: 900; }
.flash p { flex: 1; margin: 0; }
.flash button { border: 0; color: inherit; background: transparent; font-size: 18px; }
.flash-success { border-color: #bce6d2; color: #08754a; background: var(--green-soft); }
.flash-success span { color: #fff; background: var(--green); }
.flash-error { border-color: #ffc8d1; color: #a71c34; background: var(--red-soft); }
.error-page { display: grid; min-height: 60vh; place-content: center; justify-items: center; text-align: center; }
.error-page > span { display: grid; width: 62px; height: 62px; margin-bottom: 16px; place-items: center; border-radius: 50%; color: var(--red); background: var(--red-soft); font-size: 28px; font-weight: 900; }
.error-page > p:not(.eyebrow) { max-width: 460px; color: var(--muted); }

.auth-body { min-height: 100vh; background: radial-gradient(circle at 50% -10%, #ffffff 0, #f4f8ff 46%, #eaf2ff 100%); }
.auth-shell { display: grid; min-height: 100vh; place-items: center; padding: 32px 0; }
.login-card { position: relative; width: min(420px, calc(100% - 48px)); padding: 40px; overflow: hidden; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); box-shadow: var(--shadow-md); }
.login-card::before { position: absolute; inset: 0 0 auto; height: 4px; content: ""; background: var(--accent); }
.login-brand { display: flex; align-items: center; gap: 12px; margin-bottom: 44px; }
.login-brand strong, .login-brand span { display: block; }
.login-brand strong { color: var(--ink-strong); font-size: 19px; font-weight: 750; }
.login-brand span { color: var(--muted); font-size: var(--font-sm); }
.login-brand .brand-mark { width: auto; max-width: 140px; height: 44px; border-radius: 0; object-fit: contain; }
.brand-mark-large { width: 44px; height: 44px; }
.login-copy { margin-bottom: 25px; }
.login-copy h1 { font-size: 33px; }
.login-copy > p:last-child { color: var(--muted); }
.login-card .form-error { margin-bottom: 14px; }
.setup-card { width: min(900px, calc(100% - 48px)); overflow: hidden; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); box-shadow: var(--shadow-md); }
.setup-header { display: grid; grid-template-columns: 190px minmax(0, 1fr); gap: 28px; align-items: end; padding: 30px 34px 27px; border-bottom: 1px solid var(--line); background: #fbfcfe; }
.setup-brand { align-self: start; margin: 0; }
.setup-header h1 { margin: 4px 0 7px; font-size: 27px; }
.setup-header p:last-child { max-width: 590px; margin: 0; color: var(--muted); font-size: var(--font-sm); }
.setup-errors { margin: 20px 28px 0; padding: 13px 15px; border: 1px solid #fecaca; border-radius: 7px; color: #991b1b; background: #fff7f7; font-size: var(--font-xs); }
.setup-errors ul { margin: 7px 0 0; padding-left: 18px; }
.setup-form { display: grid; }
.setup-section { display: grid; grid-template-columns: 190px minmax(0, 1fr); gap: 5px 28px; margin: 0; padding: 26px 34px; border: 0; border-bottom: 1px solid var(--line); }
.setup-section legend { float: left; grid-column: 1; padding: 0; color: var(--ink-strong); font-size: var(--font-sm); font-weight: 800; }
.setup-section > p { grid-column: 1; margin: 27px 0 0; color: var(--muted); font-size: var(--font-xs); line-height: 1.6; }
.setup-section > .form-grid { grid-column: 2; grid-row: 1 / span 2; }
.setup-service-grid { grid-template-columns: 1.4fr 1fr 1fr; }
.setup-actions { display: flex; align-items: center; justify-content: space-between; gap: 22px; padding: 20px 34px; background: #fbfcfe; }
.setup-actions span { color: var(--muted); font-size: var(--font-xs); }
.setup-actions .button { min-width: 190px; }
.login-note { margin: 18px 0 0; color: var(--muted-2); font-size: var(--font-xs); text-align: center; }
.login-visual { position: relative; display: grid; margin: 0; overflow: hidden; place-items: center; border-radius: 0; color: #fff; background: #252721; }
.login-visual::before { position: absolute; inset: 28px; content: ""; border: 1px solid #41443b; }
.login-visual::after { position: absolute; top: 28px; bottom: 28px; left: 22%; width: 1px; content: ""; background: #41443b; }
.visual-content { position: relative; z-index: 1; }
.visual-content { width: min(610px, 74%); }
.visual-label { margin-bottom: 25px; font-size: var(--font-xs); font-weight: 800; letter-spacing: .16em; opacity: .72; }
.visual-content h2 { margin-bottom: 19px; color: #fff; font-family: "Iowan Old Style", "Palatino Linotype", Georgia, serif; font-size: clamp(38px, 4.2vw, 61px); font-weight: 500; line-height: 1.02; letter-spacing: -.035em; }
.visual-content > p:last-child { max-width: 500px; color: #b7baaf; font-size: var(--font-base); }
.sidebar-backdrop { display: none; }

.workspace-strip { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 11px; margin: 0 0 18px; }
.workspace-card { display: flex; min-height: 84px; align-items: center; gap: 15px; padding: 14px 17px; overflow: hidden; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: 0 4px 14px rgba(15, 23, 42, .03); }
.workspace-card:hover { border-color: color-mix(in srgb, var(--accent) 32%, var(--line)); background: #f8fbff; }
.workspace-icon { display: grid; width: 41px; height: 41px; place-items: center; flex: 0 0 auto; border: 0; border-radius: 9px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 800; letter-spacing: .08em; transform: none; }
.workspace-card-assets .workspace-icon { color: var(--sage); background: var(--sage-soft); transform: none; }
.workspace-card > div { min-width: 0; flex: 1; }
.workspace-card small, .workspace-card strong, .workspace-card p { display: block; }
.workspace-card small { color: var(--accent); font-size: var(--font-xs); font-weight: 800; letter-spacing: .11em; text-transform: uppercase; }
.workspace-card strong { color: var(--ink-strong); font-size: var(--font-base); }
.workspace-card p { margin: 2px 0 0; color: var(--muted); font-size: var(--font-xs); }
.workspace-card > b { color: var(--muted-2); font-size: var(--font-xs); text-transform: uppercase; }

.crm-layout { grid-template-columns: minmax(0, 2.5fr) minmax(300px, .75fr); }
.customer-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; padding: 10px; }
.customer-card { display: flex; min-height: 118px; align-items: flex-start; gap: 13px; padding: 17px; border: 1px solid var(--line-soft); border-radius: 7px; background: var(--surface); }
.customer-card:hover { border-color: color-mix(in srgb, var(--accent) 24%, var(--line)); background: #f8fbff; }
.company-avatar { display: grid; width: 42px; height: 42px; place-items: center; flex: 0 0 auto; border: 0; border-radius: 9px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 800; }
.customer-card-main { min-width: 0; flex: 1; }
.customer-card-title { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.customer-card-title strong { overflow: hidden; color: var(--ink-strong); font-size: var(--font-base); text-overflow: ellipsis; white-space: nowrap; }
.customer-card-main > small { color: var(--muted); font-size: var(--font-xs); }
.customer-card-stats { display: flex; flex-wrap: wrap; gap: 14px; margin-top: 19px; }
.customer-card-stats span { color: var(--muted); font-size: var(--font-xs); }
.customer-card-stats b { display: block; color: var(--ink-strong); font-size: var(--font-base); }
.card-arrow { align-self: center; color: var(--muted-2); font-size: var(--font-subheading); }
.status-pill, .asset-status { display: inline-flex; align-items: center; width: max-content; padding: 4px 8px; border-radius: 999px; font-size: var(--font-xs); font-weight: 800; white-space: nowrap; }
.status-active, .asset-status-active { color: #51664f; background: var(--sage-soft); }
.status-prospect, .asset-status-stock { color: #8b6233; background: var(--amber-soft); }
.status-inactive, .asset-status-retired { color: #7b706b; background: #eeeae6; }
.asset-status-repair { color: var(--amber); background: var(--amber-soft); }
.asset-status-lost { color: var(--red); background: var(--red-soft); }

.crm-metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin-bottom: 16px; }
.mini-metric { display: grid; min-height: 101px; align-content: center; padding: 16px 18px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); }
.mini-metric small { color: var(--muted); font-size: var(--font-xs); font-weight: 700; }
.mini-metric strong { color: var(--ink-strong); font-size: 27px; line-height: 1.2; }
.mini-metric span { color: var(--muted-2); font-size: var(--font-xs); }
.customer-detail-grid { display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(310px, .68fr); gap: 15px; align-items: start; }
.customer-main-column, .customer-side-column, .asset-main-column { display: grid; gap: 15px; }
.contact-list { display: grid; }
.contact-row { display: grid; grid-template-columns: auto minmax(180px, 1fr) 80px 65px auto; align-items: center; gap: 12px; padding: 14px 18px; border-top: 1px solid var(--line-soft); }
.contact-row:first-child { border-top: 0; }
.contact-identity strong, .contact-identity span, .contact-count strong, .contact-count span { display: block; }
.contact-identity strong { color: var(--ink-strong); }
.contact-identity span, .contact-count span { color: var(--muted); font-size: var(--font-xs); }
.contact-count strong { font-size: var(--font-sm); }
.contact-state { padding: 3px 7px; border-radius: 4px; color: var(--muted); background: var(--canvas); font-size: var(--font-xs); font-weight: 750; }
.contact-state.is-active { color: #247453; background: var(--green-soft); }
.compact-empty { padding: 28px 18px; }

.asset-list { display: grid; }
.asset-row { display: grid; grid-template-columns: auto minmax(190px, 1.2fr) minmax(130px, .8fr) auto auto; align-items: center; gap: 13px; padding: 13px 18px; border-top: 1px solid var(--line-soft); }
.asset-row:first-child { border-top: 0; }
.asset-row:hover { background: #f6f9ff; }
.asset-row-large { grid-template-columns: auto minmax(180px, 1.15fr) minmax(150px, 1fr) minmax(170px, 1fr) 90px auto auto; min-height: 78px; }
.asset-icon { display: grid; width: 34px; height: 34px; place-items: center; flex: 0 0 auto; border: 0; border-radius: 8px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 800; letter-spacing: .06em; }
.asset-identity, .asset-meta { min-width: 0; }
.asset-identity strong, .asset-identity small, .asset-meta strong, .asset-meta small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.asset-identity strong, .asset-meta strong { color: var(--ink-strong); font-size: var(--font-sm); }
.asset-identity small, .asset-meta small { color: var(--muted); font-size: var(--font-xs); }
.asset-form-main { display: grid; }
.assignment-preview { display: flex; gap: 12px; margin-top: 18px; padding: 13px 0 13px 13px; border: 0; border-left: 2px solid var(--sage); border-radius: 0; color: #52604e; background: transparent; }
.assignment-preview > span { display: block; width: 33px; height: auto; flex: 0 0 auto; border-radius: 0; color: var(--sage); background: transparent; font-size: var(--font-xs); font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.assignment-preview strong { display: block; color: #454d41; font-size: var(--font-sm); }
.assignment-preview p { margin: 2px 0 0; color: #73796d; font-size: var(--font-xs); }
.ticket-asset-hint { margin-top: 15px; }

.asset-detail-grid { display: grid; grid-template-columns: minmax(0, 1.55fr) minmax(310px, .58fr); gap: 15px; align-items: start; }
.asset-hero { display: grid; grid-template-columns: auto minmax(200px, 1fr) minmax(320px, .9fr); align-items: center; gap: 20px; padding: 25px; }
.asset-hero-icon { display: grid; width: 70px; height: 70px; place-items: center; border: 0; border-radius: 14px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-base); font-weight: 800; letter-spacing: .08em; transform: none; }
.asset-hero-copy .eyebrow { margin-bottom: 3px; }
.asset-hero-copy h2 { font-size: 21px; }
.asset-hero-copy p:last-child { margin: 0; color: var(--muted); }
.asset-hero dl { display: grid; grid-template-columns: 1fr 1fr; gap: 13px; margin: 0; }
.asset-hero dl div { padding-left: 11px; border-left: 2px solid var(--line); }
.asset-hero dt { color: var(--muted); font-size: var(--font-xs); }
.asset-hero dd { margin: 2px 0 0; color: var(--ink-strong); font-size: var(--font-sm); font-weight: 700; }
.warranty-expired { color: var(--red) !important; }
.warranty-warning { color: var(--amber) !important; }
.warranty-valid { color: var(--green) !important; }
.spec-grid { display: grid; grid-template-columns: repeat(3, 1fr); margin: 0; }
.spec-grid div { min-height: 80px; padding: 17px 18px; border-right: 1px solid var(--line-soft); border-bottom: 1px solid var(--line-soft); }
.spec-grid div:nth-child(3n) { border-right: 0; }
.spec-grid dt { color: var(--muted); font-size: var(--font-xs); }
.spec-grid dd { margin: 5px 0 0; color: var(--ink-strong); font-weight: 700; }
.asset-notes { padding: 17px 18px; }
.asset-notes strong { font-size: var(--font-sm); }
.asset-notes p { margin: 4px 0 0; color: var(--muted); white-space: pre-wrap; }

.address-autocomplete { position: relative; min-width: 0; }
.address-autocomplete > small { display: block; margin-top: 4px; color: var(--muted); font-size: var(--font-xs); }
.address-suggestion-list { position: absolute; z-index: 15; top: calc(100% - 14px); right: 0; left: 0; overflow: hidden; border: 1px solid color-mix(in srgb, var(--accent) 28%, var(--line)); border-radius: 8px; background: var(--surface); box-shadow: 0 16px 34px rgba(15, 23, 42, .14); }
.address-suggestion { display: grid; width: 100%; gap: 2px; padding: 10px 12px; border: 0; border-top: 1px solid var(--line-soft); color: var(--ink); background: var(--surface); text-align: left; }
.address-suggestion:first-child { border-top: 0; }
.address-suggestion:hover, .address-suggestion:focus-visible { background: var(--accent-soft); }
.address-suggestion strong { color: var(--ink-strong); font-size: var(--font-xs); }
.address-suggestion span, .address-suggestion-status { color: var(--muted); font-size: var(--font-xs); }
.address-suggestion-status { padding: 11px 12px; }
.customer-map-panel .panel-header h2 { max-width: 620px; font-size: var(--font-base); }
.customer-map-frame { height: 290px; background: var(--line-soft); }
.customer-map-frame iframe { display: block; width: 100%; height: 100%; border: 0; }
.map-attribution { padding: 7px 12px; color: var(--muted-2); background: #fbfdff; font-size: var(--font-xs); text-align: right; }
.map-attribution a { color: var(--accent); }
.map-placeholder { display: flex; min-height: 150px; align-items: center; justify-content: center; gap: 14px; padding: 25px; color: var(--muted); background: #fbfdff; }
.map-placeholder > span { display: grid; width: 42px; height: 42px; place-items: center; flex: 0 0 auto; border-radius: 9px; color: var(--accent); background: var(--accent-soft); font-size: 20px; }
.map-placeholder strong { display: block; color: var(--ink-strong); }
.map-placeholder p { margin: 2px 0 0; font-size: var(--font-xs); }

.assignment-timeline { display: grid; }
.assignment-entry { position: relative; display: grid; grid-template-columns: 10px minmax(130px, .65fr) minmax(180px, 1.3fr) auto; align-items: center; gap: 13px; min-height: 76px; padding: 12px 18px; border-top: 1px solid var(--line-soft); }
.assignment-entry:first-child { border-top: 0; }
.assignment-entry.is-current { background: #fbfdff; }
.assignment-marker { width: 8px; height: 8px; border: 2px solid var(--surface); border-radius: 50%; background: var(--muted-2); box-shadow: 0 0 0 1px var(--line); }
.assignment-entry.is-current .assignment-marker { background: var(--accent); box-shadow: 0 0 0 1px color-mix(in srgb, var(--accent) 45%, var(--line)); }
.assignment-period strong, .assignment-period small, .assignment-details strong, .assignment-details span { display: block; }
.assignment-period strong, .assignment-details strong { color: var(--ink-strong); font-size: var(--font-xs); }
.assignment-period small, .assignment-details span { color: var(--muted); font-size: var(--font-xs); }
.assignment-author { grid-column: 3 / -1; margin-top: -8px; color: var(--muted-2); font-size: var(--font-xs); }
.history-filter-panel { display: flex; align-items: center; justify-content: space-between; gap: 24px; margin-bottom: 15px; padding: 16px 18px; }
.history-filter { display: flex; align-items: end; gap: 9px; }
.history-filter label > span { display: block; margin-bottom: 4px; color: var(--muted); font-size: var(--font-xs); font-weight: 800; text-transform: uppercase; }
.history-filter input { min-width: 190px; }
.history-summary { display: flex; align-items: baseline; gap: 8px; padding-left: 20px; border-left: 1px solid var(--line); }
.history-summary strong { color: var(--ink-strong); font-size: 25px; }
.history-summary span { color: var(--muted); font-size: var(--font-xs); }
.table-scroll { overflow-x: auto; }
.history-table { width: 100%; border-collapse: collapse; text-align: left; }
.history-table th { padding: 10px 13px; color: var(--muted); background: #f7faff; font-size: var(--font-xs); font-weight: 800; letter-spacing: .08em; text-transform: uppercase; white-space: nowrap; }
.history-table td { padding: 12px 13px; border-top: 1px solid var(--line-soft); font-size: var(--font-xs); white-space: nowrap; }
.history-table tbody tr:hover { background: #f8fbff; }
.history-table td:first-child a { display: grid; min-width: 180px; }
.history-table td:first-child strong { color: var(--accent); font-size: var(--font-xs); }
.history-table td:first-child small { color: var(--muted); font-size: var(--font-xs); }

.statistics-heading { align-items: center; }
.statistics-tabs { display: flex; gap: 5px; margin-bottom: 14px; border-bottom: 1px solid var(--line); }
.statistics-tabs a { display: inline-flex; align-items: center; gap: 7px; padding: 9px 12px; border-bottom: 2px solid transparent; color: var(--muted); font-size: var(--font-sm); font-weight: 700; }
.statistics-tabs a:hover { border-bottom-color: var(--accent); color: var(--accent); }
.statistics-tabs b { display: grid; min-width: 21px; height: 21px; place-items: center; border-radius: 999px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); }
.statistics-metrics { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin-bottom: 15px; }
.statistics-metrics article { display: grid; min-height: 105px; align-content: center; padding: 16px 18px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-sm); }
.statistics-metrics small { color: var(--muted); font-size: var(--font-xs); font-weight: 700; }
.statistics-metrics strong { color: var(--ink-strong); font-size: 28px; line-height: 1.15; }
.statistics-metrics span { color: var(--muted-2); font-size: var(--font-xs); }
.statistics-map-panel { margin-bottom: 15px; }
.statistics-map { width: 100%; height: min(58vh, 570px); min-height: 430px; background: #eaf0f7; }
.statistics-map-empty { min-height: 360px; }
.statistics-map-marker { border: 0; background: transparent; }
.statistics-map-marker span { position: relative; display: block; width: 24px; height: 24px; border: 4px solid #fff; border-radius: 50% 50% 50% 0; background: var(--accent); box-shadow: 0 4px 12px rgba(15, 23, 42, .28); transform: rotate(-45deg); }
.statistics-map-marker span::after { position: absolute; inset: 5px; border-radius: 50%; background: #fff; content: ""; }
.statistics-map-popup { display: grid; min-width: 190px; gap: 2px; font-family: "Jost", "Segoe UI", sans-serif; }
.statistics-map-popup a { color: var(--accent); font-size: var(--font-xs); font-weight: 800; }
.statistics-map-popup span { color: var(--ink); font-size: var(--font-xs); }
.statistics-map-popup small { color: var(--muted); font-size: var(--font-xs); }
.leaflet-control-attribution { font-size: var(--font-xs) !important; }

.ticket-assets-panel { overflow: hidden; }
.resource-count { display: grid; width: 25px; height: 25px; place-items: center; border-radius: 50%; color: #fff; background: var(--sage); font-size: var(--font-xs); font-weight: 800; }
.ticket-asset-list { display: grid; }
.ticket-asset-card { position: relative; padding: 13px 15px; border-top: 1px solid var(--line-soft); background: #fffdf9; }
.ticket-asset-card:first-child { border-top: 0; }
.ticket-asset-card.is-linked { box-shadow: inset 3px 0 var(--sage); background: #fbfcf9; }
.ticket-asset-card > a { display: flex; align-items: center; gap: 10px; padding-right: 74px; }
.ticket-asset-card > a > span:last-child { min-width: 0; }
.ticket-asset-card strong, .ticket-asset-card small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ticket-asset-card strong { color: var(--ink-strong); font-size: var(--font-sm); }
.ticket-asset-card small { color: var(--muted); font-size: var(--font-xs); }
.linked-label, .unlinked-label { position: absolute; top: 12px; right: 13px; color: var(--green); font-size: var(--font-xs); font-weight: 800; text-transform: uppercase; }
.unlinked-label { color: var(--muted-2); }
.ticket-asset-card form { display: flex; justify-content: flex-end; margin-top: 6px; }
.link-button { padding: 0; border: 0; color: var(--accent); background: transparent; font-size: var(--font-xs); font-weight: 800; }
.link-danger { color: var(--red); }
.detail-link { color: var(--accent); font-weight: 700; }

.admin-console { display: grid; min-height: 720px; grid-template-columns: 224px minmax(0, 1fr); overflow: hidden; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); box-shadow: 0 10px 32px rgba(15, 23, 42, .06); }
.admin-console-nav { display: flex; min-width: 0; flex-direction: column; padding: 20px 14px 16px; border-right: 1px solid var(--line); background: #f8fbff; }
.admin-console-brand { display: flex; align-items: center; gap: 11px; padding: 0 6px 18px; border-bottom: 1px solid var(--line); }
.admin-console-brand > span { display: grid; width: 35px; height: 35px; place-items: center; border: 0; border-radius: 8px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 700; line-height: 1; letter-spacing: .08em; }
.admin-console-brand strong, .admin-console-brand small { display: block; }
.admin-console-brand strong { color: var(--ink-strong); font-size: var(--font-xs); }
.admin-console-brand small { color: var(--muted); font-size: var(--font-xs); }
.admin-search { padding: 16px 5px 13px; }
.admin-search > label { margin-bottom: 5px; color: #71746b; font-size: var(--font-xs); letter-spacing: .11em; text-transform: uppercase; }
.admin-search > div { position: relative; }
.admin-search > div > button { position: absolute; top: 1px; bottom: 1px; left: 1px; z-index: 1; width: 30px; padding: 0; border: 0; color: var(--muted-2); background: transparent; font-size: var(--font-control); }
.admin-search > div > button:hover { color: var(--accent); }
.admin-search input { min-height: 35px; padding: 7px 9px 7px 31px; border-color: var(--line); background: var(--surface); font-size: var(--font-xs); }
.admin-module-nav { display: grid; gap: 1px; }
.admin-module-nav > p { margin: 17px 7px 5px; color: #85887e; font-size: var(--font-xs); font-weight: 800; letter-spacing: .16em; text-transform: uppercase; }
.admin-module-nav a { display: grid; grid-template-columns: 24px minmax(0, 1fr) auto; min-height: 36px; align-items: center; gap: 7px; padding: 7px; border-radius: 7px; color: var(--muted); }
.admin-module-nav a:hover { color: var(--ink-strong); background: var(--accent-soft); }
.admin-module-nav a.is-active { color: var(--accent); background: var(--accent-soft); }
.admin-module-nav a > span { color: #92958b; font-size: var(--font-xs); font-weight: 700; letter-spacing: .08em; }
.admin-module-nav a.is-active > span { color: var(--accent); }
.admin-module-nav a strong { overflow: hidden; font-size: var(--font-xs); text-overflow: ellipsis; white-space: nowrap; }
.admin-module-nav a b { min-width: 22px; color: #85887e; font-size: var(--font-xs); text-align: right; }
.admin-console-note { display: flex; align-items: center; gap: 9px; margin-top: auto; padding: 14px 6px 0; border-top: 1px solid var(--line); }
.admin-console-note strong, .admin-console-note small { display: block; }
.admin-console-note strong { color: var(--ink); font-size: var(--font-xs); }
.admin-console-note small { color: var(--muted); font-size: var(--font-xs); }
.admin-console-main { min-width: 0; padding: 27px 28px 38px; background: #f7faff; }
.admin-console-header { display: flex; min-height: 104px; align-items: center; justify-content: space-between; gap: 24px; margin-bottom: 20px; padding-bottom: 20px; border-bottom: 1px solid var(--line); }
.admin-console-header h1 { margin-bottom: 5px; font-size: clamp(27px, 2.7vw, 36px); }
.admin-console-header > div > p:last-child { margin: 0; color: var(--muted); font-size: var(--font-sm); }
.admin-breadcrumb { display: flex; align-items: center; gap: 7px; margin-bottom: 8px; color: var(--muted-2); font-size: var(--font-xs); font-weight: 800; letter-spacing: .11em; text-transform: uppercase; }
.admin-breadcrumb a { color: var(--accent); }
.admin-overview-intro { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; gap: 17px; margin-bottom: 24px; padding: 13px 15px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); }
.admin-overview-intro > div { display: flex; align-items: baseline; gap: 6px; padding-right: 17px; border-right: 1px solid var(--line); }
.admin-overview-intro strong { color: var(--ink-strong); font-size: 25px; font-weight: 700; }
.admin-overview-intro span, .admin-overview-intro p, .admin-overview-intro a { font-size: var(--font-xs); }
.admin-overview-intro span, .admin-overview-intro p { color: var(--muted); }
.admin-overview-intro p { margin: 0; }
.admin-overview-intro a { color: var(--accent); font-weight: 700; }
.admin-module-group + .admin-module-group { margin-top: 27px; }
.admin-module-group-title { display: flex; align-items: center; justify-content: space-between; gap: 15px; margin-bottom: 9px; }
.admin-module-group-title > div { display: flex; align-items: center; gap: 8px; }
.admin-module-group-title > div > span { width: 18px; height: 1px; background: var(--accent); }
.admin-module-group-title h2 { margin: 0; font-size: var(--font-xs); }
.admin-module-group-title small { color: var(--muted-2); font-size: var(--font-xs); font-weight: 700; letter-spacing: .08em; text-transform: uppercase; }
.admin-module-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.admin-module-card { display: grid; min-height: 90px; grid-template-columns: 39px minmax(0, 1fr) auto 13px; align-items: center; gap: 12px; padding: 15px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); }
.admin-module-card:last-child:nth-child(odd) { grid-column: 1 / -1; }
.admin-module-card:hover { border-color: color-mix(in srgb, var(--accent) 28%, var(--line)); background: #f8fbff; }
.admin-module-icon { display: grid; width: 39px; height: 39px; place-items: center; border: 0; border-radius: 8px; color: var(--accent); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 700; line-height: 1; letter-spacing: .06em; }
.admin-module-card > span:nth-child(2) { min-width: 0; }
.admin-module-card > span:nth-child(2) strong, .admin-module-card > span:nth-child(2) small { display: block; }
.admin-module-card > span:nth-child(2) strong { color: var(--ink-strong); font-size: var(--font-sm); }
.admin-module-card > span:nth-child(2) small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.admin-module-count { min-width: 40px; padding-left: 10px; border-left: 1px solid var(--line-soft); text-align: right; }
.admin-module-count b, .admin-module-count small { display: block; }
.admin-module-count b { color: var(--ink-strong); font-size: var(--font-sm); }
.admin-module-count small { color: var(--muted-2); font-size: var(--font-xs); text-transform: uppercase; }
.admin-module-arrow { color: var(--muted-2); font-size: var(--font-base); }
.admin-no-results { padding: 70px 20px; border: 1px solid var(--line); background: var(--surface); text-align: center; }
.admin-no-results > span { color: var(--muted-2); font-size: 24px; line-height: 1; }
.admin-no-results h2 { margin: 9px 0 3px; }
.admin-no-results p { color: var(--muted); }
.admin-no-results .button { margin-top: 8px; }
.admin-console { display: block; min-height: 0; overflow: visible; border: 0; border-radius: 0; background: transparent; box-shadow: none; }
.admin-console-main { padding: 0; background: transparent; }
.admin-commandbar { position: relative; z-index: 15; display: flex; min-height: 48px; align-items: center; gap: 13px; margin-bottom: 18px; padding: 0 0 12px; border: 0; border-bottom: 1px solid var(--line); border-radius: 0; background: transparent; box-shadow: none; }
.admin-command-home { display: flex; min-height: 36px; align-items: center; gap: 9px; padding: 3px 8px 3px 3px; border: 0; }
.admin-command-home > span { display: grid; width: 30px; height: 30px; place-items: center; border-radius: 8px; color: var(--accent-dark); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 850; letter-spacing: .06em; }
.admin-command-home strong { color: var(--ink-strong); font-size: var(--font-xs); }
.admin-command-home.is-active strong { color: var(--accent-dark); }
.admin-command-nav { display: flex; min-width: 0; align-items: center; gap: 3px; }
.admin-command-link, .admin-command-group > summary { display: flex; min-height: 36px; align-items: center; gap: 6px; padding: 7px 10px; border-radius: 7px; color: var(--muted); font-size: var(--font-xs); font-weight: 750; white-space: nowrap; cursor: pointer; list-style: none; }
.admin-command-group > summary::-webkit-details-marker { display: none; }
.admin-command-group > summary span { color: var(--muted-2); font-size: var(--font-xs); }
.admin-command-link:hover, .admin-command-group > summary:hover, .admin-command-link.is-active, .admin-command-group > summary.is-active, .admin-command-group[open] > summary { color: var(--accent-dark); background: var(--accent-soft); }
.admin-command-group { position: relative; }
.admin-command-menu { position: absolute; top: calc(100% + 8px); left: 0; display: grid; width: 230px; overflow: hidden; padding: 6px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); box-shadow: 0 16px 40px rgba(16,24,40,.15); }
.admin-command-menu a { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 9px 10px; border-radius: 7px; }
.admin-command-menu a:hover { background: var(--accent-soft); }
.admin-command-menu strong { color: var(--ink-strong); font-size: var(--font-xs); }
.admin-command-menu small { color: var(--muted-2); font-size: var(--font-xs); }
.admin-command-search { position: relative; width: min(300px, 30vw); margin-left: auto; }
.admin-command-search button { position: absolute; inset: 1px auto 1px 1px; z-index: 1; width: 31px; padding: 0; border: 0; color: var(--muted-2); background: transparent; }
.admin-command-search input { min-height: 36px; padding: 7px 9px 7px 31px; border-color: var(--line); background: #f8fafb; font-size: var(--font-xs); }
.admin-console-header { min-height: 72px; margin-bottom: 14px; padding: 0 0 15px; }
.admin-overview-intro { display: flex; grid-template-columns: none; justify-content: space-between; gap: 15px; margin-bottom: 12px; padding: 10px 12px; }
.admin-module-list { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); overflow: hidden; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); }
.admin-module-card, .admin-module-card:last-child:nth-child(odd) { min-height: 72px; grid-column: auto; grid-template-columns: minmax(0, 1fr) 14px; gap: 12px; padding: 13px 15px; border: 0; border-bottom: 1px solid var(--line-soft); border-radius: 0; }
.admin-module-card:nth-child(odd) { border-right: 1px solid var(--line-soft); }
.admin-module-card:hover { background: var(--accent-soft); }
.admin-module-card > span:first-child { min-width: 0; }
.admin-module-card > span:first-child strong, .admin-module-card > span:first-child small { display: block; }
.admin-module-card > span:first-child strong { color: var(--ink-strong); font-size: var(--font-sm); }
.admin-module-card > span:first-child small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.admin-console .settings-layout { gap: 12px; }
.admin-console .config-create { position: sticky; top: 18px; }

@media (min-width: 1500px) {
  .admin-module-list { max-width: 1100px; }
}

.settings-heading { align-items: center; }
.settings-scope { display: flex; max-width: 330px; align-items: center; gap: 11px; padding-left: 15px; border-left: 2px solid var(--sage); }
.settings-scope > span { color: var(--sage); font-size: var(--font-xs); font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.settings-scope p { margin: 0; color: var(--muted); font-size: var(--font-xs); }
.settings-tabs { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); margin: -10px 0 16px; gap: 8px; }
.settings-tabs a { display: grid; grid-template-columns: auto 1fr auto; min-height: 57px; align-items: center; gap: 10px; padding: 11px 14px; border: 1px solid var(--line); border-radius: 9px; color: var(--muted); background: var(--surface); font-size: var(--font-sm); font-weight: 700; }
.settings-tabs a:hover { color: var(--ink-strong); background: #f8fbff; }
.settings-tabs a.is-active { border-color: color-mix(in srgb, var(--accent) 38%, var(--line)); color: var(--accent); background: var(--accent-soft); }
.settings-tabs a > span { color: var(--muted-2); font-size: var(--font-xs); letter-spacing: .1em; }
.settings-tabs a.is-active > span { color: var(--accent); }
.settings-tabs b { display: grid; min-width: 23px; height: 23px; place-items: center; border: 1px solid var(--line); border-radius: 50%; font-size: var(--font-xs); }
.settings-layout { display: grid; grid-template-columns: minmax(0, 2.25fr) minmax(290px, .75fr); gap: 16px; align-items: start; }
.config-panel { min-width: 0; }
.config-total { color: var(--muted); font-size: var(--font-xs); font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.config-list { display: grid; }
.config-item { border-top: 1px solid var(--line-soft); background: var(--surface); }
.config-item:first-child { border-top: 0; }
.config-item[open] { background: #f8fbff; }
.config-item.is-inactive { opacity: .64; }
.config-item summary { display: grid; grid-template-columns: 36px minmax(170px, 1fr) minmax(140px, .65fr) auto auto; min-height: 72px; align-items: center; gap: 13px; padding: 13px 17px; cursor: pointer; list-style: none; }
.config-item summary::-webkit-details-marker { display: none; }
.config-item summary:hover { background: #f6f9ff; }
.config-code { color: var(--accent); font-size: var(--font-sm); font-weight: 700; }
.config-identity, .config-default { min-width: 0; }
.config-identity strong, .config-identity small, .config-default strong, .config-default small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.config-identity strong, .config-default strong { color: var(--ink-strong); font-size: var(--font-sm); }
.config-identity small, .config-default small { color: var(--muted); font-size: var(--font-xs); }
.config-state { padding: 4px 7px; color: #786f69; background: #e9e5e0; font-size: var(--font-xs); font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.config-state.is-active { color: #51664f; background: var(--sage-soft); }
.config-open { color: var(--accent); font-size: var(--font-xs); font-weight: 700; }
.config-item[open] .config-open { color: var(--muted); }
.config-body { position: relative; padding: 16px 17px 15px 66px; border-top: 1px solid var(--line); background: #f3f7fd; }
.config-edit-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
.config-edit-short { grid-template-columns: minmax(180px, 1fr) minmax(110px, .35fr); }
.config-form-actions { display: flex; align-items: center; gap: 13px; }
.config-form-actions span { color: var(--muted); font-size: var(--font-xs); }
.config-form-actions code { color: var(--ink); }
.config-toggle { position: absolute; right: 17px; bottom: 22px; }
.config-create { padding: 0 17px 17px; }
.config-create .panel-header { margin: 0 -17px 17px; }
.config-create .panel-header .eyebrow { margin-bottom: 3px; }
.config-note { margin: 18px 0 0; padding: 13px 0 0 12px; border-top: 1px solid var(--line); border-left: 2px solid var(--sage); color: var(--muted); font-size: var(--font-xs); }
.config-item-compact summary { grid-template-columns: 36px minmax(170px, 1fr) auto auto; }

.access-settings-layout { grid-template-columns: minmax(0, 2.6fr) minmax(260px, .7fr); }
.access-item .config-body { padding-bottom: 48px; }
.access-editor { display: grid; gap: 22px; }
.access-section { display: grid; gap: 11px; padding-top: 18px; border-top: 1px solid var(--line); }
.access-section > div:first-child > strong, .access-section > div:first-child > small { display: block; }
.access-section > div:first-child > strong { color: var(--ink-strong); font-size: var(--font-sm); }
.access-section > div:first-child > small { margin-top: 2px; color: var(--muted); font-size: var(--font-xs); }
.permission-group { margin: 0; padding: 0; border: 0; }
.permission-group legend { width: 100%; margin-bottom: 7px; color: var(--muted); font-size: var(--font-xs); font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.permission-grid, .member-grid, .role-choice-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; }
.permission-option, .member-grid label, .role-choice-grid label { display: flex; min-width: 0; align-items: flex-start; gap: 9px; padding: 9px 10px; border: 1px solid var(--line); border-radius: 7px; background: var(--surface); cursor: pointer; }
.permission-option input, .member-grid input, .role-choice-grid input { width: 14px; height: 14px; flex: 0 0 auto; margin: 2px 0 0; accent-color: var(--accent); }
.permission-option span, .member-grid span, .role-choice-grid span { min-width: 0; }
.permission-option strong, .permission-option small, .member-grid strong, .member-grid small, .role-choice-grid strong, .role-choice-grid small { display: block; }
.permission-option strong, .member-grid strong, .role-choice-grid strong { color: var(--ink-strong); font-size: var(--font-xs); }
.permission-option small, .member-grid small, .role-choice-grid small { margin-top: 2px; overflow: hidden; color: var(--muted); font-size: var(--font-xs); text-overflow: ellipsis; }
.permission-option:has(input:checked), .member-grid label:has(input:checked), .role-choice-grid label:has(input:checked) { border-color: color-mix(in srgb, var(--accent) 50%, var(--line)); background: color-mix(in srgb, var(--accent-soft) 65%, var(--surface)); }
.permission-read-list { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 14px; }
.permission-read-list span { padding: 5px 8px; border: 1px solid var(--line); color: var(--ink); background: var(--surface); font-size: var(--font-xs); }
.permission-read-list b { margin-right: 5px; color: var(--green); }
.system-role-info { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; }
.system-role-info strong, .system-role-info small { display: block; }
.system-role-info strong { color: var(--ink-strong); font-size: var(--font-sm); }
.system-role-info small { margin-top: 3px; color: var(--muted); font-size: var(--font-xs); }
.system-role-info > span { padding: 5px 8px; color: var(--sage); background: var(--sage-soft); font-size: var(--font-xs); font-weight: 800; text-transform: uppercase; }
.queue-access-list { display: grid; overflow: hidden; border: 1px solid var(--line); border-radius: 8px; background: var(--line); gap: 1px; }
.queue-access-list label { display: grid; grid-template-columns: minmax(0, 1fr) 130px; align-items: center; gap: 12px; padding: 8px 10px; background: var(--surface); }
.queue-access-list strong, .queue-access-list small { display: block; }
.queue-access-list strong { color: var(--ink-strong); font-size: var(--font-xs); }
.queue-access-list small { color: var(--muted); font-size: var(--font-xs); }
.queue-access-list select { min-height: 31px; }
.access-empty { padding: 55px 20px; text-align: center; }
.access-empty strong { color: var(--ink-strong); }
.access-empty p { margin: 4px 0 0; color: var(--muted); font-size: var(--font-xs); }
.appearance-settings { display: grid; grid-template-columns: minmax(0, 1fr); gap: 12px; align-items: start; }
.appearance-panel { min-width: 0; }
.color-selector-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; padding: 8px; }
.color-selector { display: grid; min-height: 86px; grid-template-columns: 52px minmax(0, 1fr); align-items: center; gap: 13px; padding: 13px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); cursor: pointer; }
.color-selector:last-child:nth-child(odd) { grid-column: 1 / -1; }
.color-selector input[type="color"] { width: 52px; height: 52px; padding: 3px; border: 1px solid var(--line); border-radius: 9px; background: transparent; }
.color-selector strong, .color-selector small, .color-selector code { display: block; }
.color-selector strong { color: var(--ink-strong); font-size: var(--font-sm); }
.color-selector small { margin: 2px 0 5px; color: var(--muted); font-size: var(--font-xs); }
.color-selector code { color: var(--accent); font-size: var(--font-xs); text-transform: uppercase; }
.appearance-actions { display: flex; align-items: center; gap: 14px; padding: 17px; border-top: 1px solid var(--line); }
.appearance-actions p { margin: 0; color: var(--muted); font-size: var(--font-xs); }
.appearance-preview { padding: 22px; border-top: 4px solid var(--accent); background: var(--surface); }
.appearance-preview h2 { max-width: 220px; font-size: 24px; font-weight: 700; line-height: 1.12; }
.appearance-preview > p:not(.eyebrow) { color: var(--muted); font-size: var(--font-xs); }
.preview-actions { display: flex; gap: 6px; margin: 22px 0; }
.preview-actions span { padding: 7px 10px; border-radius: 6px; color: #fff; background: var(--accent); font-size: var(--font-xs); font-weight: 800; }
.preview-actions span + span { color: var(--ink); background: var(--sage-soft); }
.preview-lines { display: grid; gap: 7px; margin-bottom: 25px; }
.preview-lines i { display: block; width: 100%; height: 6px; background: var(--line-soft); }
.preview-lines i:nth-child(2) { width: 82%; }
.preview-lines i:nth-child(3) { width: 58%; background: var(--accent-soft); }
.appearance-reset { padding: 0 17px 17px; text-align: right; }

.mail-settings-layout { display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(360px, .8fr); gap: 14px; align-items: start; }
.mail-config-item summary { grid-template-columns: 36px minmax(190px, 1fr) minmax(130px, .55fr) auto auto; }
.mail-config-body { padding: 18px; }
.mail-channel-form { display: grid; gap: 16px; }
.mail-fieldset { display: grid; gap: 10px; margin: 0; padding: 14px; border: 1px solid var(--line); border-radius: 8px; background: var(--surface); }
.mail-fieldset legend { padding: 0 6px; color: var(--ink-strong); font-size: var(--font-xs); font-weight: 800; letter-spacing: .09em; text-transform: uppercase; }
.mail-fieldset > p { margin: -2px 0 2px; color: var(--muted); font-size: var(--font-xs); }
.mail-field-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 9px; }
.mail-active-option { display: flex; align-items: flex-start; gap: 9px; padding: 9px 10px; border: 1px solid var(--line); border-radius: 7px; background: #fbfdff; cursor: pointer; }
.mail-active-option input { width: 14px; height: 14px; min-height: 0; flex: 0 0 auto; margin: 2px 0 0; accent-color: var(--accent); }
.mail-active-option strong, .mail-active-option small { display: block; }
.mail-active-option strong { color: var(--ink-strong); font-size: var(--font-xs); }
.mail-active-option small { color: var(--muted); font-size: var(--font-xs); font-weight: 450; }
.mail-form-actions, .mail-channel-actions { display: flex; align-items: center; gap: 9px; }
.mail-form-actions span { color: var(--muted); font-size: var(--font-xs); }
.mail-channel-actions { flex-wrap: wrap; margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--line); }
.mail-channel-actions form:last-child { margin-left: auto; }
.mail-health { display: grid; gap: 2px; margin-top: 13px; padding: 10px 12px; border-left: 3px solid var(--green); color: var(--muted); background: var(--green-soft); }
.mail-health.has-error { border-left-color: var(--red); background: var(--red-soft); }
.mail-health strong { color: var(--ink-strong); font-size: var(--font-xs); }
.mail-health span { overflow-wrap: anywhere; font-size: var(--font-xs); }
.mail-create { position: sticky; top: calc(var(--topbar-height) + 18px); max-height: calc(100vh - var(--topbar-height) - 36px); overflow-y: auto; }
.mail-log-panel { margin-top: 14px; }
.mail-event-status { display: inline-flex; padding: 4px 7px; border-radius: 999px; color: var(--muted); background: var(--sage-soft); font-size: var(--font-xs); font-weight: 800; }
.mail-event-status.status-imported, .mail-event-status.status-sent { color: var(--green); background: var(--green-soft); }
.mail-event-status.status-failed { color: var(--red); background: var(--red-soft); }

/* Tixaro customer portal */
.customer-portal-body .sidebar { border-right-color: rgba(255,255,255,.08); box-shadow: 10px 0 34px rgba(16,24,40,.08); }
.customer-portal-body .main-content { max-width: 1320px; }
.portal-hero { position: relative; display: grid; min-height: 205px; grid-template-columns: minmax(0, 1fr) 200px; align-items: center; gap: 28px; overflow: hidden; margin-bottom: 15px; padding: 30px 34px; border-radius: 12px; color: #fff; background: #101828; box-shadow: none; }
.portal-hero::before { display: none; }
.portal-hero-copy, .portal-hero-mark { position: relative; z-index: 1; }
.portal-kicker { display: block; margin-bottom: 10px; color: var(--accent); font-size: var(--font-xs); font-weight: 850; letter-spacing: .15em; text-transform: uppercase; }
.portal-hero h1 { max-width: 680px; margin-bottom: 10px; color: #fff; font-size: clamp(28px, 3.5vw, 40px); }
.portal-hero p { max-width: 610px; margin-bottom: 19px; color: rgba(255,255,255,.7); font-size: var(--font-xs); }
.portal-hero-actions { display: flex; gap: 9px; }
.portal-primary-action { color: #0b2b28; background: var(--accent); }
.portal-primary-action:hover { color: #fff; background: var(--accent-dark); }
.portal-secondary-action { border-color: rgba(255,255,255,.18); color: #fff; background: rgba(255,255,255,.07); }
.portal-secondary-action:hover { background: rgba(255,255,255,.13); }
.portal-hero-mark { display: grid; justify-items: center; gap: 7px; }
.portal-hero-mark img { width: min(200px, 100%); height: 150px; border-radius: 0; object-fit: contain; filter: drop-shadow(0 16px 22px rgba(0,0,0,.25)); }
.portal-hero-mark span { color: rgba(255,255,255,.8); font-size: var(--font-sm); font-weight: 800; letter-spacing: .18em; text-transform: uppercase; }
.portal-stat-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 9px; margin-bottom: 15px; }
.portal-stat-grid a { display: grid; min-height: 105px; padding: 15px 16px; border: 1px solid var(--line); border-radius: 8px; background: var(--surface); box-shadow: none; }
.portal-stat-grid a:hover { border-color: color-mix(in srgb, var(--accent) 45%, var(--line)); transform: translateY(-1px); }
.portal-stat-grid span { color: var(--muted); font-size: var(--font-xs); font-weight: 750; }
.portal-stat-grid strong { align-self: end; margin-top: 8px; color: var(--ink-strong); font-size: 32px; line-height: 1; }
.portal-stat-grid small { margin-top: 5px; color: var(--muted-2); font-size: var(--font-xs); }
.portal-stat-grid a:nth-child(2) strong { color: var(--brand-coral); }
.portal-grid { display: grid; grid-template-columns: minmax(0, 1.65fr) minmax(310px, .75fr); gap: 16px; align-items: start; }
.portal-side-stack { display: grid; gap: 16px; }
.portal-panel .panel-header { min-height: 74px; }
.portal-ticket-list { display: grid; }
.portal-ticket-row { display: grid; min-height: 68px; grid-template-columns: minmax(0, 1fr) auto 16px; align-items: center; gap: 13px; padding: 11px 17px; border-top: 1px solid var(--line-soft); }
.portal-ticket-row:first-child { border-top: 0; }
.portal-ticket-row:hover { background: color-mix(in srgb, var(--accent-soft) 48%, var(--surface)); }
.portal-ticket-row > span:first-child { min-width: 0; }
.portal-ticket-row strong, .portal-ticket-row small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.portal-ticket-row strong { color: var(--ink-strong); font-size: var(--font-sm); }
.portal-ticket-row small { margin-top: 3px; color: var(--muted); font-size: var(--font-xs); }
.portal-ticket-row > b { color: var(--accent); }
.portal-empty { display: grid; justify-items: center; padding: 50px 22px; text-align: center; }
.portal-empty > span { display: grid; width: 42px; height: 42px; place-items: center; margin-bottom: 12px; border-radius: 12px; color: var(--accent-dark); background: var(--accent-soft); font-size: var(--font-subheading); font-weight: 850; }
.portal-empty strong { color: var(--ink-strong); }
.portal-empty p { max-width: 390px; margin: 5px 0 17px; color: var(--muted); font-size: var(--font-xs); }
.portal-device-list { display: grid; }
.portal-device-list a { display: grid; min-height: 66px; grid-template-columns: 36px minmax(0, 1fr) 14px; align-items: center; gap: 10px; padding: 10px 15px; border-top: 1px solid var(--line-soft); }
.portal-device-list a:first-child { border-top: 0; }
.portal-device-list a:hover { background: var(--accent-soft); }
.portal-device-list strong, .portal-device-list small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.portal-device-list strong { color: var(--ink-strong); font-size: var(--font-xs); }
.portal-device-list small { color: var(--muted); font-size: var(--font-xs); }
.portal-device-list b { color: var(--accent); }
.portal-device-icon { display: grid; width: 36px; height: 36px; place-items: center; border-radius: 9px; color: var(--accent-dark); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 850; }
.portal-panel-note { margin: 0; padding: 24px 17px; color: var(--muted); font-size: var(--font-xs); }
.portal-contact-card { display: grid; grid-template-columns: 42px 1fr; gap: 12px; padding: 18px; border: 0; color: #fff; background: linear-gradient(145deg, var(--brand-coral), #df5449); }
.portal-contact-icon { display: grid; width: 42px; height: 42px; place-items: center; border-radius: 12px; background: rgba(255,255,255,.17); font-size: var(--font-subheading); font-weight: 850; }
.portal-contact-card small, .portal-contact-card strong, .portal-contact-card p { display: block; }
.portal-contact-card small { color: rgba(255,255,255,.7); font-size: var(--font-xs); }
.portal-contact-card strong { font-size: var(--font-sm); }
.portal-contact-card p { margin: 2px 0 0; color: rgba(255,255,255,.75); font-size: var(--font-xs); }
.portal-contact-card a { grid-column: 1 / -1; padding-top: 13px; border-top: 1px solid rgba(255,255,255,.18); font-size: var(--font-xs); font-weight: 800; }
.portal-ticket-panel { overflow: visible; }
.portal-ticket-filter { border-bottom: 1px solid var(--line); }
.portal-ticket-list-large .portal-ticket-row { min-height: 76px; }
.portal-request-form { max-width: 860px; }
.portal-request-form .form-panel { padding: 0; }
.portal-step { padding: 5px 8px; border-radius: 999px; color: var(--accent-dark); background: var(--accent-soft); font-size: var(--font-xs); font-weight: 800; }
.portal-request-fields { display: grid; gap: 16px; padding: 22px; }
.portal-request-fields > label > small:first-child { float: right; color: var(--muted-2); font-weight: 600; }
.portal-request-actions { display: flex; align-items: center; justify-content: space-between; gap: 22px; padding: 17px 22px; border-top: 1px solid var(--line); background: #fbfcfd; }
.portal-request-actions > span { max-width: 480px; color: var(--muted); font-size: var(--font-xs); }
.portal-assets-panel { padding: 16px; }
.portal-asset-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 11px; }
.portal-asset-card { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; align-items: center; gap: 12px; padding: 16px; border: 1px solid var(--line); border-radius: 11px; background: var(--surface); }
.portal-asset-card:hover { border-color: var(--accent); box-shadow: 0 10px 26px rgba(16,24,40,.07); }
.portal-asset-card > span:nth-child(2) { min-width: 0; }
.portal-asset-card > span:nth-child(2) strong, .portal-asset-card > span:nth-child(2) small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.portal-asset-card > span:nth-child(2) strong { color: var(--ink-strong); font-size: var(--font-sm); }
.portal-asset-card > span:nth-child(2) small { color: var(--muted); font-size: var(--font-xs); }
.portal-asset-card dl { display: grid; grid-column: 1 / -1; grid-template-columns: repeat(3, 1fr); margin: 2px 0 0; padding-top: 12px; border-top: 1px solid var(--line-soft); }
.portal-asset-card dl div { padding-right: 10px; }
.portal-asset-card dt { color: var(--muted-2); font-size: var(--font-xs); font-weight: 750; text-transform: uppercase; }
.portal-asset-card dd { margin: 2px 0 0; overflow: hidden; color: var(--ink); font-size: var(--font-xs); text-overflow: ellipsis; white-space: nowrap; }
.portal-asset-card > b { grid-column: 1 / -1; color: var(--accent-dark); font-size: var(--font-xs); text-align: right; }

/* Guided mail setup */
.mail-channel-form { gap: 0; }
.mail-channel-form [hidden] { display: none !important; }
.mail-wizard-step { display: grid; grid-template-columns: 30px minmax(0, 1fr); gap: 12px; padding: 18px 0; border-top: 1px solid var(--line); }
.mail-wizard-step:first-of-type { padding-top: 0; border-top: 0; }
.mail-step-number { display: grid; width: 30px; height: 30px; place-items: center; border-radius: 9px; color: #fff; background: #101828; font-size: var(--font-xs); font-weight: 850; }
.mail-step-content { min-width: 0; }
.mail-step-heading { display: grid; margin: 2px 0 12px; }
.mail-step-heading strong { color: var(--ink-strong); font-size: var(--font-sm); }
.mail-step-heading small { color: var(--muted); font-size: var(--font-xs); }
.mail-mode-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 7px; }
.mail-mode-grid label { position: relative; display: grid; min-height: 76px; grid-template-columns: 36px minmax(0, 1fr); align-items: center; gap: 9px; padding: 10px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); cursor: pointer; }
.mail-mode-grid input { position: absolute; opacity: 0; pointer-events: none; }
.mail-mode-grid label:has(input:checked) { border-color: var(--accent); background: var(--accent-soft); box-shadow: inset 0 0 0 1px var(--accent); }
.mail-mode-icon { display: grid; width: 36px; height: 36px; place-items: center; border-radius: 9px; color: var(--accent-dark); background: var(--accent-soft); font-size: var(--font-sm); font-weight: 850; }
.mail-mode-grid label:has(input:checked) .mail-mode-icon { color: #fff; background: var(--accent); }
.mail-mode-grid strong, .mail-mode-grid small { display: block; }
.mail-mode-grid strong { color: var(--ink-strong); font-size: var(--font-xs); }
.mail-mode-grid small { color: var(--muted); font-size: var(--font-xs); }
.mail-mode-grid b { display: inline-flex; margin-top: 3px; padding: 2px 5px; border-radius: 999px; color: var(--accent-dark); background: rgba(255,255,255,.72); font-size: var(--font-xs); letter-spacing: .06em; text-transform: uppercase; }
.mail-info-banner { display: grid; grid-template-columns: 24px 1fr; gap: 9px; margin-bottom: 10px; padding: 10px; border-radius: 8px; color: var(--muted); background: var(--accent-soft); }
.mail-info-banner > span { display: grid; width: 24px; height: 24px; place-items: center; border-radius: 50%; color: #fff; background: var(--accent); font-size: var(--font-xs); font-weight: 850; }
.mail-info-banner p { margin: 0; font-size: var(--font-xs); }
.mail-info-banner strong { display: block; color: var(--accent-dark); font-size: var(--font-xs); }
.mail-server-fields, .mail-graph-fields { display: grid; }
.mail-advanced { margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; }
.mail-advanced summary { padding: 9px 11px; color: var(--muted); font-size: var(--font-xs); font-weight: 800; cursor: pointer; }
.mail-advanced-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 9px; padding: 10px; border-top: 1px solid var(--line); }
.mail-create .panel-header { margin-bottom: 0; }
.mail-create .mail-channel-form { padding-top: 2px; }

/* Branding settings */
.brand-logo-settings { display: grid; grid-template-columns: minmax(220px, .7fr) minmax(320px, 1.3fr) auto; align-items: center; gap: 16px; padding: 18px; }
.brand-logo-preview { display: flex; align-items: center; gap: 12px; }
.brand-logo-preview img { width: auto; max-width: 160px; height: 74px; border-radius: 0; object-fit: contain; }
.brand-logo-preview strong, .brand-logo-preview small { display: block; }
.brand-logo-preview strong { color: var(--ink-strong); font-size: var(--font-sm); }
.brand-logo-preview small { color: var(--muted); font-size: var(--font-xs); }
.brand-logo-form { display: grid; gap: 7px; }
.logo-dropzone { display: flex; min-height: 68px; align-items: center; padding: 11px 13px; border: 1px dashed color-mix(in srgb, var(--accent) 55%, var(--line)); border-radius: 9px; background: var(--accent-soft); cursor: pointer; }
.logo-dropzone input { width: 1px; height: 1px; padding: 0; border: 0; opacity: 0; }
.logo-dropzone strong, .logo-dropzone small { display: block; }
.logo-dropzone strong { color: var(--accent-dark); font-size: var(--font-xs); }
.logo-dropzone small { color: var(--muted); font-size: var(--font-xs); }
.logo-upload-actions { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.logo-upload-actions > span { overflow: hidden; color: var(--muted); font-size: var(--font-xs); text-overflow: ellipsis; white-space: nowrap; }
.brand-name-form { display: grid; grid-template-columns: minmax(240px, 1fr) auto; align-items: end; gap: 12px; padding: 18px; }
.brand-name-form label { gap: 6px; }
.brand-name-reset { padding: 0 18px 18px; }

@media (max-width: 1220px) {
  .ticket-workbench { grid-template-columns: 205px minmax(0, 1fr); }
  .ticket-filter-bar label:not(.search-field) { min-width: 112px; }
  .customer-grid { grid-template-columns: 1fr; }
  .asset-row-large { grid-template-columns: auto minmax(180px, 1fr) minmax(140px, .8fr) auto auto; }
  .asset-row-large .asset-meta:nth-of-type(2), .asset-row-large .asset-meta:nth-of-type(3) { display: none; }
  .asset-hero { grid-template-columns: auto 1fr; }
  .asset-hero dl { grid-column: 1 / -1; }
  .admin-console .settings-layout { grid-template-columns: 1fr; }
  .admin-console .config-create { position: static; }
  .access-settings-layout, .appearance-settings { grid-template-columns: 1fr; }
}

@media (max-width: 1120px) {
  .portal-grid { grid-template-columns: 1fr; }
  .portal-side-stack { grid-template-columns: 1fr 1fr; }
  .brand-logo-settings { grid-template-columns: 1fr 1.5fr; }
  .brand-logo-settings > form:last-child { grid-column: 1 / -1; }
  .stat-grid { grid-template-columns: repeat(2, 1fr); }
  .dashboard-grid, .admin-grid, .customer-detail-grid, .asset-detail-grid { grid-template-columns: 1fr; }
  .user-row { grid-template-columns: auto 1.5fr 1fr .6fr auto auto; }
  .user-row .user-stat:nth-of-type(2) { display: none; }
  .auth-shell { grid-template-columns: 1fr; }
  .settings-layout { grid-template-columns: 1fr; }
  .mail-settings-layout { grid-template-columns: 1fr; }
  .mail-create { position: static; max-height: none; }
  .admin-console { grid-template-columns: 200px minmax(0, 1fr); }
  .admin-module-grid { grid-template-columns: 1fr; }
  .admin-console .config-create { position: static; }
  .global-search { width: min(360px, 38vw); }
}

@media (max-width: 1024px) {
  .portal-asset-grid { grid-template-columns: 1fr; }
  .admin-commandbar { flex-wrap: wrap; }
  .admin-command-nav { order: 3; width: 100%; overflow-x: auto; padding-top: 5px; border-top: 1px solid var(--line); }
  .admin-command-search { width: min(280px, 48vw); }
  .admin-module-list { grid-template-columns: 1fr; }
  .admin-module-card:nth-child(odd) { border-right: 0; }
  .portal-hero { grid-template-columns: 1fr 150px; padding: 30px; }
  .portal-hero-mark img { width: 120px; height: 120px; }
  .portal-stat-grid { grid-template-columns: 1fr 1fr; }
  .sidebar { transform: translateX(-100%); transition: transform .2s ease; }
  .sidebar-open .sidebar { transform: translateX(0); }
  .sidebar-backdrop { position: fixed; inset: 0; z-index: 25; display: block; visibility: hidden; background: rgba(15,23,42,.42); opacity: 0; transition: .2s ease; }
  .sidebar-open .sidebar-backdrop { visibility: visible; opacity: 1; }
  .main-column { margin-left: 0; }
  .topbar { min-height: 62px; gap: 11px; padding: 8px 16px; background: rgba(255,255,255,.96); }
  .topbar .eyebrow { margin: 0; font-size: var(--font-xs); }
  .topbar strong { display: block; }
  .menu-button { display: grid; width: 36px; height: 36px; place-items: center; border: 1px solid var(--line); border-radius: 7px; background: #fff; font-size: var(--font-xs); font-weight: 750; }
  .topbar-action { margin-left: auto; padding: 7px 10px; border-radius: 5px; color: #fff; background: var(--accent); font-size: var(--font-sm); font-weight: 700; }
  .topbar-context { min-width: 115px; }
  .global-search { width: min(320px, 42vw); }
  .topbar-actions { margin-left: auto; }
  .main-content { padding: 28px 19px 56px; }
  .ticket-detail-grid, .editor-grid, .account-grid { grid-template-columns: 1fr; }
  .ticket-sidebar { position: static; max-height: none; overflow: visible; }
  .ticket-workbench { grid-template-columns: 1fr; }
  .queue-rail { position: static; }
  .queue-view-list { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .queue-folder-list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .auth-shell { grid-template-columns: 1fr; }
  .login-card { padding: 42px; }
  .login-brand { margin-bottom: 48px; }
  .login-visual { display: none; }
}

@media (max-width: 720px) {
  .setup-card { width: min(100% - 24px, 560px); }
  .setup-header, .setup-section { grid-template-columns: 1fr; padding: 24px 20px; }
  .setup-brand { margin-bottom: 10px; }
  .setup-section > p, .setup-section > .form-grid { grid-column: 1; grid-row: auto; }
  .setup-section > p { margin: 3px 0 13px; }
  .setup-service-grid { grid-template-columns: 1fr; }
  .setup-actions { align-items: stretch; flex-direction: column; padding: 18px 20px; }
  .setup-actions .button { width: 100%; }
  .brand-name-form { grid-template-columns: 1fr; }
  .portal-asset-card dl { grid-template-columns: 1fr; gap: 7px; }
  .admin-commandbar { align-items: stretch; padding: 8px; }
  .admin-command-home { flex: 1; border-right: 0; }
  .admin-command-search { width: 100%; order: 2; }
  .admin-command-nav { order: 3; }
  .admin-command-menu { position: fixed; top: 150px; right: 13px; left: 13px; width: auto; }
  .portal-hero { min-height: 0; grid-template-columns: 1fr; padding: 26px 22px; border-radius: 14px; }
  .portal-hero-mark { display: none; }
  .portal-hero-actions, .portal-request-actions { align-items: stretch; flex-direction: column; }
  .portal-hero-actions .button, .portal-request-actions .button { width: 100%; }
  .portal-stat-grid { gap: 8px; }
  .portal-stat-grid a { min-height: 108px; padding: 13px; }
  .portal-side-stack { grid-template-columns: 1fr; }
  .portal-ticket-row { grid-template-columns: minmax(0, 1fr) 14px; padding-inline: 13px; }
  .portal-ticket-row > .badge { display: none; }
  .mail-mode-grid, .mail-advanced-grid { grid-template-columns: 1fr; }
  .mail-wizard-step { grid-template-columns: 1fr; }
  .mail-step-number { width: 26px; height: 26px; }
  .brand-logo-settings { grid-template-columns: 1fr; }
  .brand-logo-settings > form:last-child { grid-column: auto; }
  .main-content { padding-inline: 13px; }
  .page-heading, .ticket-heading, .workbench-heading { align-items: stretch; flex-direction: column; }
  .page-heading .button, .ticket-heading .button { width: 100%; }
  .workbench-heading .heading-actions { align-items: stretch; flex-direction: column; }
  .workbench-heading .button { width: 100%; }
  .workbench-actions, .history-filter-panel, .history-filter { align-items: stretch; flex-direction: column; }
  .workbench-actions .button, .history-filter .button { width: 100%; }
  .history-summary { padding: 12px 0 0; border-top: 1px solid var(--line); border-left: 0; }
  .assignment-entry { grid-template-columns: 10px 1fr auto; }
  .assignment-details { grid-column: 2 / -1; }
  .assignment-author { grid-column: 2 / -1; margin-top: 0; }
  .ticket-heading-actions { align-items: stretch; flex-direction: column; }
  .ticket-heading-actions form { display: grid; }
  .stat-grid { grid-template-columns: 1fr 1fr; gap: 9px; }
  .workspace-strip, .crm-metric-grid { grid-template-columns: 1fr 1fr; }
  .statistics-metrics { grid-template-columns: 1fr 1fr; }
  .statistics-tabs { overflow-x: auto; }
  .statistics-tabs a { flex: 0 0 auto; }
  .statistics-map { min-height: 360px; }
  .workspace-card { min-height: 80px; padding: 12px; }
  .workspace-card p { display: none; }
  .stat-card { min-height: 78px; padding: 13px; }
  .stat-card strong { font-size: 26px; }
  .filter-bar { align-items: stretch; flex-direction: column; }
  .filter-bar label, .search-field { width: 100%; min-width: 0 !important; }
  .filter-bar .text-link { padding: 0; text-align: center; }
  .form-grid { grid-template-columns: 1fr; }
  .field-full { grid-column: auto; }
  .message-body { padding-left: 0; }
  .reply-actions { align-items: stretch; flex-direction: column; }
  .reply-actions .button { width: 100%; }
  .reply-box { position: static; }
  .reply-options { align-items: flex-start; flex-direction: column; gap: 12px; }
  .worklog-controls { grid-template-columns: 1fr; }
  .worklog-controls .button { width: 100%; }
  .worklog-entry { grid-template-columns: 1fr auto; }
  .worklog-entry p { grid-column: 1 / -1; grid-row: 2; }
  .user-row { grid-template-columns: auto 1fr auto auto; }
  .user-row .role-pill, .user-row .user-stat { display: none; }
  .auth-shell { min-height: 100svh; }
  .login-card { width: min(100% - 30px, 410px); }
  .contact-row { grid-template-columns: auto 1fr auto; }
  .contact-row .contact-count { display: none; }
  .asset-row, .asset-row-large { grid-template-columns: auto 1fr auto; }
  .asset-row > .asset-meta, .asset-row > .asset-status, .asset-row > .card-arrow { display: none; }
  .asset-hero { grid-template-columns: 1fr; text-align: center; }
  .asset-hero-icon { margin: auto; }
  .asset-hero dl { grid-template-columns: 1fr 1fr; text-align: left; }
  .spec-grid { grid-template-columns: 1fr 1fr; }
  .spec-grid div:nth-child(3n) { border-right: 1px solid var(--line-soft); }
  .spec-grid div:nth-child(2n) { border-right: 0; }
  .admin-console { display: block; min-height: 0; border: 0; background: transparent; }
  .admin-console-nav { padding: 14px 12px; border: 1px solid var(--line); }
  .admin-console-brand { padding-bottom: 13px; }
  .admin-search { padding: 12px 2px 7px; }
  .admin-module-nav { grid-template-columns: 1fr 1fr; gap: 1px; }
  .admin-module-nav > p { grid-column: 1 / -1; margin-top: 12px; }
  .admin-module-nav a { background: var(--surface); }
  .admin-console-note { display: none; }
  .admin-console-main { padding: 24px 0 0; background: transparent; }
  .admin-console-header { min-height: 0; align-items: stretch; flex-direction: column; margin-bottom: 15px; padding: 0 0 17px; }
  .admin-console-header .button { width: 100%; }
  .admin-overview-intro { grid-template-columns: auto 1fr; gap: 10px; }
  .admin-overview-intro > div { padding-right: 10px; }
  .admin-overview-intro > a { grid-column: 1 / -1; text-align: center; }
  .admin-module-grid { grid-template-columns: 1fr; }
  .admin-module-card { grid-template-columns: 35px minmax(0, 1fr) auto; padding: 12px; }
  .admin-module-icon { width: 35px; height: 35px; }
  .admin-module-count { display: none; }
  .admin-module-arrow { display: block; }
  .settings-scope { display: none; }
  .settings-tabs { grid-template-columns: 1fr 1fr; }
  .settings-tabs a { min-height: 48px; }
  .config-item summary, .config-item-compact summary { grid-template-columns: 28px minmax(0, 1fr) auto; gap: 8px; padding-inline: 12px; }
  .config-default, .config-open { display: none; }
  .config-body { padding: 14px 12px; }
  .config-edit-grid, .config-edit-short { grid-template-columns: 1fr; }
  .mail-field-grid { grid-template-columns: 1fr; }
  .mail-config-item summary { grid-template-columns: 28px minmax(0, 1fr) auto; }
  .mail-config-item .config-default, .mail-config-item .config-open { display: none; }
  .mail-form-actions, .mail-channel-actions { align-items: stretch; flex-direction: column; }
  .mail-form-actions .button, .mail-channel-actions form, .mail-channel-actions .button { width: 100%; }
  .mail-channel-actions form:last-child { margin-left: 0; text-align: center; }
  .config-form-actions { align-items: stretch; flex-direction: column; }
  .config-form-actions .button { width: 100%; }
  .config-toggle { position: static; margin-top: 16px; text-align: center; }
  .permission-grid, .member-grid, .role-choice-grid, .color-selector-grid { grid-template-columns: 1fr; }
  .color-selector:last-child:nth-child(odd) { grid-column: auto; }
  .queue-access-list label { grid-template-columns: 1fr; }
  .appearance-actions { align-items: stretch; flex-direction: column; }
  .appearance-actions .button { width: 100%; }
  .global-search { display: none; }
  .topbar-product { display: none; }
  .topbar-context { min-width: 0; flex: 1; }
  .topbar-action { padding-inline: 9px; }
  .queue-view-list { grid-template-columns: 1fr; }
  .queue-folder-list { grid-template-columns: 1fr; }
  .ticket-list-heading { min-height: 64px; }
  .ticket-list-caption small { display: none; }
}

/* Readable type and resilient responsive layout */
.eyebrow, .nav-section, .panel-kicker, .admin-breadcrumb { font-size: var(--font-xs) !important; line-height: 1.4; letter-spacing: .04em; }
.brand small, .user-meta small, .user-menu-heading small { font-size: var(--font-xs); line-height: 1.4; }
.user-meta strong, .user-menu-heading strong, .user-menu-action { font-size: var(--font-sm); }
.user-card { min-height: 48px; padding: 7px; }
.user-menu-action { min-height: 44px; }
.global-search input { min-height: 44px; font-size: var(--font-nav); }
.topbar-action { min-height: 44px; padding: 9px 14px; font-size: var(--font-base); }
.portal-preview-banner strong, .portal-preview-banner small, .portal-preview-banner button { font-size: var(--font-sm); }
.portal-preview-banner button { min-height: 40px; }
.panel-header p, .admin-console-header > div > p:last-child { font-size: var(--font-base); line-height: 1.5; }
.ticket-table th, .history-table th { padding-block: 12px; font-size: var(--font-sm); }
.ticket-table td, .history-table td { padding-block: 14px; font-size: var(--font-base); }
.ticket-link span, .queue-row strong, .asset-identity strong, .asset-meta strong { font-size: var(--font-base); }
.badge, .priority, .role-pill, .sla-chip, .status-pill, .asset-status { min-height: 28px; padding: 5px 8px; font-size: var(--font-xs); line-height: 1.3; }
.message-body { font-size: var(--font-nav); line-height: 1.7; }
.side-form input, .side-form select { min-height: 44px; font-size: var(--font-control); }
.form-error, .form-actions-sticky p { font-size: var(--font-sm); }
.admin-commandbar { min-height: 56px; gap: 16px; padding-bottom: 14px; }
.admin-command-home { min-height: 44px; }
.admin-command-home > span { width: 36px; height: 36px; }
.admin-command-home strong, .admin-command-link, .admin-command-group > summary { font-size: var(--font-base); }
.admin-command-search { width: min(360px, 34vw); }
.admin-command-search input { min-height: 44px; padding-left: 38px; font-size: var(--font-control); }
.admin-command-search button { width: 38px; }
.admin-console-header { min-height: 84px; margin-bottom: 20px; padding-bottom: 20px; }
.admin-console-header h1 { font-size: clamp(30px, 2.7vw, 38px); }
.admin-module-card, .admin-module-card:last-child:nth-child(odd) { min-height: 82px; padding: 16px 18px; }
.admin-module-card > span:first-child strong { font-size: var(--font-nav); }
.admin-module-card > span:first-child small { margin-top: 4px; font-size: var(--font-sm); line-height: 1.45; }
.settings-body .main-content { width: min(1920px, 100%); padding: 40px 48px 80px; }
.settings-body .admin-commandbar { min-height: 68px; margin-bottom: 28px; padding-bottom: 18px; }
.settings-body .admin-command-home { min-height: 48px; gap: 12px; }
.settings-body .admin-command-home > span { width: 40px; height: 40px; font-size: var(--font-sm); }
.settings-body .admin-command-home strong { font-size: var(--font-nav); }
.settings-body .admin-command-search { width: min(460px, 36vw); }
.settings-body .admin-command-search input { min-height: 48px; padding-left: 42px; font-size: var(--font-control); }
.settings-body .admin-command-search button { width: 42px; font-size: var(--font-subheading); }
.settings-body .admin-console-header { min-height: 108px; margin-bottom: 28px; padding-bottom: 26px; }
.settings-body .admin-console-header h1 { font-size: clamp(36px, 2.2vw, 44px); }
.settings-body .admin-console-header > div > p:last-child { font-size: var(--font-control); }
.settings-body .admin-module-list { width: 100%; max-width: none; border-radius: 12px; }
.settings-body .admin-module-card,
.settings-body .admin-module-card:last-child:nth-child(odd) { min-height: 108px; gap: 18px; padding: 22px 24px; }
.settings-body .admin-module-card > span:first-child strong { font-size: var(--font-subheading); }
.settings-body .admin-module-card > span:first-child small { margin-top: 6px; font-size: var(--font-base); }
.settings-body .admin-module-arrow { font-size: var(--font-subheading); }
.settings-body .settings-layout { gap: 24px; }
.settings-body .panel-header { min-height: 78px; padding: 18px 22px; }
.settings-body .config-item summary { min-height: 88px; gap: 16px; padding: 17px 22px; }
.settings-body .config-body { padding: 22px 24px 21px 74px; }
.update-center-panel { width: 100%; }
.update-facts > div { min-height: 52px; align-items: center; }
.update-facts dt { font-size: var(--font-sm); }
.update-result { padding: 18px; }
.update-result p { line-height: 1.55; }
.panel, .page-heading > div, .admin-grid > *, .dashboard-grid > *, .settings-layout > *, .editor-grid > * { min-width: 0; }
.user-identity { min-width: 0; }
.user-identity span { overflow-wrap: anywhere; }

@media (max-width: 1024px) {
  .sidebar { width: min(300px, calc(100vw - 52px)); }
  .menu-button { width: 44px; height: 44px; font-size: var(--font-sm); }
  .topbar { min-height: 68px; }
  .main-content { padding: 28px 24px 64px; }
  .settings-body .main-content { padding: 28px 24px 64px; }
  .settings-body .admin-command-search { width: min(420px, 54vw); }
  .admin-command-search { width: min(360px, 52vw); }
}

@media (max-width: 720px) {
  h1, .admin-console-header h1 { font-size: clamp(28px, 9vw, 34px); }
  h2 { font-size: 19px; }
  .topbar { gap: 10px; padding: 10px 14px; }
  .topbar-context strong { font-size: var(--font-base); }
  .main-content { padding: 24px 16px 56px; }
  .admin-commandbar { gap: 10px; margin-bottom: 22px; padding: 0 0 16px; }
  .admin-command-search { width: 100%; }
  .admin-console-header { margin-bottom: 20px; padding-bottom: 20px; }
  .panel-header { align-items: flex-start; flex-direction: column; min-height: 0; padding: 16px; }
  .form-panel { padding-inline: 16px; }
  .form-panel .panel-header { margin-inline: -16px; }
  .update-facts > div { grid-template-columns: 1fr; gap: 3px; padding: 13px 14px; }
  .template-variable-list > div { grid-template-columns: 1fr; gap: 4px; }
  .table-wrap, .table-scroll { margin-inline: -1px; }
  .ticket-table, .history-table { min-width: 720px; }
  .button-small { min-height: 44px; }
  .user-row { grid-template-columns: 44px minmax(0, 1fr); align-items: start; gap: 10px 12px; padding: 16px; }
  .user-row > .avatar { grid-column: 1; grid-row: 1; }
  .user-row > .user-identity { grid-column: 2; grid-row: 1; }
  .user-row > .button, .user-row > form { grid-column: 1 / -1; width: 100%; }
  .user-row > form { display: grid; }
  .user-row > .button { margin-top: 4px; }
}

@media (max-width: 480px) {
  .stat-grid, .workspace-strip, .crm-metric-grid, .statistics-metrics, .portal-stat-grid, .settings-tabs { grid-template-columns: 1fr; }
  .asset-hero dl, .spec-grid { grid-template-columns: 1fr; }
  .spec-grid div { border-right: 0; }
  .topbar-action { padding-inline: 12px; }
}

/* Tixaro 2.0 – minimalistische Oberfläche */
:root {
  --ink: #374151;
  --ink-strong: #111827;
  --muted: #6b7280;
  --muted-2: #9ca3af;
  --line: #deded9;
  --line-soft: #ecece8;
  --surface: #ffffff;
  --canvas: #f6f6f3;
  --accent: #0f766e;
  --accent-dark: #115e59;
  --accent-soft: #edf7f5;
  --sage: #475569;
  --sage-soft: #f1f3f5;
  --sidebar: #f6f6f3;
  --sidebar-text: #1f2937;
  --radius: 4px;
  --shadow-sm: none;
  --shadow-md: none;
}

body { font-family: "Segoe UI Variable", "Avenir Next", "Segoe UI", Arial, sans-serif; background: var(--canvas); }
h1 { font-size: clamp(28px, 2.2vw, 36px); font-weight: 680; letter-spacing: -.025em; }
h2, h3 { font-weight: 680; }
.eyebrow, .panel-kicker, .admin-breadcrumb { display: none; }

.sidebar { width: 248px; padding: 0 12px 14px; box-shadow: none; }
.brand { padding-inline: 8px; border-bottom-color: var(--line); }
.brand strong, .user-meta strong { color: var(--sidebar-text); }
.brand small, .user-meta small, .nav-section { color: color-mix(in srgb, var(--sidebar-text) 62%, transparent); }
.nav { gap: 0; padding-top: 10px; }
.nav-link { min-height: 42px; padding: 8px 10px; border-radius: 3px; color: color-mix(in srgb, var(--sidebar-text) 76%, transparent); font-weight: 560; }
.nav-link:hover { color: var(--sidebar-text); background: color-mix(in srgb, var(--sidebar-text) 5%, transparent); }
.nav-link.is-active { box-shadow: inset 3px 0 var(--accent); color: var(--ink-strong); background: var(--surface); }
.nav-section { padding: 18px 10px 6px; font-size: 14px !important; font-weight: 600; }
.sidebar-footer { border-top-color: var(--line); }
.user-card { border-radius: 3px; }
.user-card:hover, .user-menu[open] > .user-card { background: var(--surface); }
.avatar, .assignee-cell i { border-radius: 3px; }
.user-menu-popover, .admin-command-menu, .address-suggestion-list { border-radius: 4px; box-shadow: 0 10px 30px rgba(17,24,39,.1); }

.main-column { margin-left: 248px; }
.topbar { min-height: 64px; padding-inline: 32px; background: color-mix(in srgb, var(--surface) 98%, transparent); backdrop-filter: none; }
.topbar-context strong { font-weight: 650; }
.global-search { margin-left: auto; margin-right: 0; }
.global-search input { border: 1px solid transparent; border-radius: 3px; background: #f5f5f2; }
.global-search kbd { border-radius: 2px; }
.topbar-action { border-radius: 3px; font-weight: 650; }
.main-content, .customer-portal-body .main-content { width: min(1560px, 100%); padding: 36px 42px 72px; }

.button { border-radius: 3px; font-weight: 650; transition: background .12s ease, border-color .12s ease; }
.button-secondary:hover { border-color: var(--muted-2); background: #f7f7f4; }
input, select, textarea { border-radius: 3px; }
input:focus, select:focus, textarea:focus { border-color: var(--accent); box-shadow: 0 0 0 2px color-mix(in srgb, var(--accent) 13%, transparent); }
.panel, .stat-card, .workspace-card, .statistics-metrics article, .portal-stat-grid a, .portal-asset-card,
.message-card, .reply-box, .setup-card { border-radius: var(--radius); box-shadow: none; }
.panel-header { min-height: 62px; padding: 15px 18px; }
.stat-grid { gap: 1px; overflow: hidden; border: 1px solid var(--line); border-radius: var(--radius); background: var(--line); }
.stat-card { min-height: 82px; border: 0; border-radius: 0; }
.stat-card:hover { background: #fafaf8; }
.stat-card strong { font-size: 26px; font-weight: 680; }
.stat-card-dark { color: var(--ink); background: var(--surface); }
.stat-card-dark small, .stat-card-dark strong, .stat-card-dark > span:last-child { color: inherit; }
.ticket-table th, .history-table th { background: #f7f7f4; font-weight: 650; }
.ticket-table tbody tr:hover, .queue-row:hover, .config-item summary:hover { background: #fafaf8; }
.badge, .priority, .role-pill, .sla-chip, .status-pill, .asset-status, .mail-event-status, .portal-step {
  border: 1px solid var(--line); border-radius: 3px; color: var(--ink); background: #f7f7f4;
}
.priority-urgent, .sla-escalated, .mail-event-status.status-failed { border-color: #f2c8ce; color: var(--red); background: #fff7f8; }
.badge-status-resolved, .badge-status-closed, .sla-done, .mail-event-status.status-imported, .mail-event-status.status-sent { color: var(--ink); background: #f5f6f4; }
.reply-box { box-shadow: none; }
.info-box, .portal-preview-banner { border-color: var(--line); border-radius: 3px; background: #f7f7f4; }

.auth-body { background: var(--canvas); }
.login-card { width: min(400px, calc(100% - 40px)); padding: 36px 0; overflow: visible; border: 0; border-radius: 0; background: transparent; box-shadow: none; }
.login-card::before { display: none; }
.login-brand { margin-bottom: 56px; }
.login-copy { margin-bottom: 28px; }
.login-copy h1 { font-size: 32px; }
.login-card input { background: var(--surface); }

.admin-module-list { border-radius: var(--radius); }
.admin-module-card, .admin-module-card:last-child:nth-child(odd) { min-height: 86px; padding: 17px 19px; }
.admin-module-card:hover { background: #fafaf8; }
.admin-module-count, .config-total, .config-state { display: none; }
.config-item[open], .config-body { background: #fafaf8; }
.config-item summary { grid-template-columns: 34px minmax(220px, 1fr) minmax(160px, .55fr) auto; }
.config-body { padding: 19px 22px 19px 68px; }
.settings-tabs a { border-radius: 3px; }
.settings-tabs a.is-active { color: var(--ink-strong); background: var(--surface); box-shadow: inset 3px 0 var(--accent); }
.settings-tabs b { border-radius: 3px; }
.settings-body .admin-module-list { border-radius: var(--radius); }
.settings-body .admin-module-card, .settings-body .admin-module-card:last-child:nth-child(odd) { min-height: 92px; padding: 19px 21px; }

.portal-hero { min-height: auto; grid-template-columns: 1fr; padding: 24px 26px; border: 1px solid var(--line); border-radius: var(--radius); color: var(--ink); background: var(--surface); }
.portal-hero h1, .portal-hero p { color: var(--ink-strong); }
.portal-kicker, .portal-hero-mark { display: none; }
.portal-contact-card { border: 1px solid var(--line); color: var(--ink); background: var(--surface); }
.portal-contact-card h3, .portal-contact-card p { color: var(--ink-strong); }
.portal-contact-icon, .portal-empty > span, .asset-hero-icon { border-radius: 3px; color: var(--accent); background: var(--accent-soft); }
.portal-asset-card:hover { border-color: var(--muted-2); box-shadow: none; }
.user-row { grid-template-columns: auto minmax(190px, 1fr) minmax(120px, auto) auto auto; }

@media (max-width: 1320px) {
  .dashboard-grid, .admin-grid { grid-template-columns: 1fr; }
}

@media (max-width: 1024px) {
  .sidebar { width: min(292px, calc(100vw - 48px)); }
  .main-column { margin-left: 0; }
  .menu-button { width: auto; min-width: 58px; padding-inline: 10px; border-radius: 3px; }
  .main-content, .settings-body .main-content { padding: 28px 24px 64px; }
}

@media (max-width: 720px) {
  .main-content, .settings-body .main-content { padding: 24px 16px 52px; }
  .stat-grid { grid-template-columns: 1fr 1fr; }
  .user-row { grid-template-columns: 40px minmax(0, 1fr); }
  .config-item summary, .config-item-compact summary { grid-template-columns: 28px minmax(0, 1fr); }
  .config-open, .config-default { display: none; }
  .login-card { padding-block: 24px; }
}

/* Reduzierte Informationsarchitektur */
.topbar { justify-content: flex-end; }
.menu-button { margin-right: auto; }
.global-search { margin-left: auto; margin-right: 0; }
.page-heading { padding-bottom: 0; border-bottom: 0; }
.workbench-heading { margin-bottom: 24px; }
.panel-header p { max-width: 680px; }
.empty-state > span, .compact-empty > span { display: none; }

.settings-body .main-content { width: min(1480px, 100%); }
.settings-shell { width: 100%; }
.settings-page-header { display: flex; min-height: 72px; align-items: flex-end; justify-content: space-between; gap: 24px; margin-bottom: 24px; }
.settings-page-header h1 { margin: 4px 0 0; }
.settings-page-header p { margin: 6px 0 0; color: var(--muted); }
.settings-back { color: var(--muted); font-size: var(--font-sm); font-weight: 650; }
.settings-back:hover { color: var(--ink-strong); }
.settings-search { position: relative; width: min(620px, 100%); margin-bottom: 30px; }
.settings-search span { position: absolute; top: 50%; left: 14px; color: var(--muted); transform: translateY(-50%); }
.settings-search input { padding-left: 42px; background: var(--surface); }
.settings-group { margin-top: 30px; }
.settings-group:first-of-type { margin-top: 0; }
.settings-group > h2 { margin-bottom: 10px; font-size: var(--font-base); }
.settings-group .admin-module-list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.settings-group .admin-module-card,
.settings-body .settings-group .admin-module-card,
.settings-body .settings-group .admin-module-card:last-child:nth-child(odd) { min-height: 70px; padding: 14px 16px; }
.settings-group .admin-module-card:nth-child(odd) { border-right: 1px solid var(--line-soft); }
.settings-group .admin-module-card > span:first-child strong { font-size: var(--font-base); }
.settings-group .admin-module-card > span:first-child small { margin-top: 1px; font-size: var(--font-sm); }

.config-panel > .config-list { border-top: 0; }
.config-item summary,
.config-item-compact summary,
.mail-config-item summary { grid-template-columns: minmax(0, 1fr) auto; min-height: 66px; gap: 16px; padding: 14px 17px; }
.config-default, .config-code, .config-state { display: none !important; }
.config-body, .settings-body .config-body { padding: 20px; }
.config-form-actions > span, .mail-form-actions > span { display: none; }
.config-create .panel-header { min-height: 58px; }
.system-role-info small { max-width: 760px; }

.form-disclosure { margin-top: 4px; border-top: 1px solid var(--line); }
.form-disclosure > summary { position: relative; padding: 14px 24px 14px 0; color: var(--ink-strong); font-size: var(--font-base); font-weight: 650; cursor: pointer; list-style: none; }
.form-disclosure > summary::-webkit-details-marker { display: none; }
.form-disclosure > summary::after { position: absolute; top: 50%; right: 3px; content: "+"; color: var(--muted); font-size: 20px; font-weight: 400; transform: translateY(-50%); }
.form-disclosure[open] > summary::after { content: "−"; }
.form-disclosure > .form-grid,
.form-disclosure > .stack-form { padding: 4px 0 18px; }
.side-form .form-disclosure { margin-top: 12px; }
.side-form .form-disclosure > summary { font-size: var(--font-sm); }
.reduced-form { display: grid; width: min(900px, 100%); gap: 18px; padding: 24px; }
.reduced-form-actions { display: flex; justify-content: flex-end; padding-top: 4px; }

.customer-card { min-height: 84px; align-items: center; }
.contact-row { grid-template-columns: auto minmax(180px, 1fr) auto; }
.asset-row-large { grid-template-columns: auto minmax(180px, 1.2fr) minmax(150px, 1fr) minmax(170px, 1fr) auto auto; }
.portal-request-actions { justify-content: flex-end; }
.portal-request-actions > .button { margin-left: auto; }
.portal-stat-grid a { min-height: 112px; }
.portal-stat-grid a small { display: none; }
.mail-wizard-step { grid-template-columns: minmax(0, 1fr); }
.mail-step-content { width: 100%; }
.profile-card dl { margin-top: 18px; }

@media (max-width: 1024px) {
  .settings-page-header { align-items: stretch; flex-direction: column; }
  .settings-page-header .button { width: 100%; }
}

@media (max-width: 720px) {
  .settings-group .admin-module-list { grid-template-columns: 1fr; }
  .settings-group .admin-module-card,
  .settings-body .settings-group .admin-module-card,
  .settings-body .settings-group .admin-module-card:last-child:nth-child(odd) { grid-template-columns: minmax(0, 1fr) auto; }
  .settings-group .admin-module-card:nth-child(odd) { border-right: 0; }
  .settings-page-header { margin-bottom: 20px; }
  .settings-search { margin-bottom: 24px; }
  .reduced-form { padding: 18px 16px; }
  .reduced-form-actions .button { width: 100%; }
  .config-item summary, .config-item-compact summary, .mail-config-item summary { grid-template-columns: minmax(0, 1fr); }
  .config-open { display: none; }
  .contact-row { grid-template-columns: 40px minmax(0, 1fr); }
  .contact-row .contact-state { grid-column: 2; }
  .asset-row-large { grid-template-columns: auto minmax(0, 1fr) auto; }
}